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About the Role

The Receptionist will serve as the primary point of contact for visitors, clients, and employees, managing front desk operations, providing excellent customer service, and ensuring a welcoming environment. This role involves handling administrative tasks such as answering phones, directing inquiries, scheduling appointments, managing mail, and maintaining the reception area.

Responsibilities

• Greet and welcome visitors in a friendly and professional manner via phone or in person.
• Answer and direct incoming phone calls to the appropriate departments or branches.
• Notify team members of visitor arrivals and ensure prompt attention.
• Maintain the reception area’s cleanliness and tidiness.
• Oversee sign-in sheets and ensure visitors follow check-in procedures.
• Manage conference room calendars and guest security badges.
• Support administrative tasks such as photocopying, filing, and scheduling meetings.
• Assist with office supply management, including ordering and inventory control.
• Restock the breakrooms with general supplies, snacks and beverages, as needed.
• Provide general information and assistance to guests, maintaining updated directories.

Requirements

• Previous experience in a receptionist, administrative, or customer service role preferred.
• Familiarity with office management procedures and basic accounting principles is a plus.
• Strong interpersonal skills with a customer-oriented attitude.
• Ability to multitask and manage time effectively in a fast-paced environment.
• Strong organizational skills with keen attention to detail.
• Professional demeanor and positive attitude.
• Ability to work independently and as part of a team.
• High level of integrity, reliability, and confidentiality.
• Ability to remain calm and efficient under pressure.
• High school diploma or equivalent required; additional qualifications in office administration are a plus.

Skills

• Excellent verbal and written communication skills.
• Bilingual capabilities (Spanish) preferred.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Familiarity with office equipment (e.g., printers, scanners).

Location

• North America

Work Type

• Full-time

Experience Level

• Entry Level

Education Level

• High school diploma or equivalent required

Salary/Compensations

• $21.00 - $25.00 per hour
• $43,680 - $52,000 total compensation

Benefits

• Medical
• Dental
• Vision
• HSA/ FSA plans
• Voluntary Life and Accidental Death & Dismemberment (AD&D) Insurance
• Critical illness, Hospital Indemnity, Accident Coverage
• Legal Insurance Plan
• Paid Time Off & Paid Holidays
• Generous 401(k) plan with company match

About the Company

• Unified Door & Hardware Group (UDHG) is a premier provider of commercial door, frame, and architectural hardware solutions serving customers across North America.
• UDHG supports a wide range of construction and architectural projects, delivering specialized expertise, professional installation, and reliable service to commercial, institutional, and multi-family markets.
• As part of Foundation Building Materials (FBM), a leading construction materials distribution company, UDHG operates within a broader organization that combines scale, specialty expertise, and a customer-first mindset.
• Together, FBM and UDHG’s 8,000+ team members are committed to operational excellence, innovation, and employee development.
• Following the recent acquisition of FBM by Lowe’s, the organization continues to invest in strong, forward-thinking talent to support national growth, enhance customer experience, and drive long-term success across both businesses.

Equal Opportunity

• Unified Door and Hardware Group is an Equal Opportunity Employer and is committed to providing equal employment opportunities to all individuals.
• We value diversity and inclusion and are dedicated to creating a workplace where all employees feel respected and empowered.
• All employment decisions are made without regard to race, color, religion, sex, pregnancy (including childbirth, breastfeeding, or related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability status, genetic information, veteran status, or any other characteristic protected by federal, state, or local law.
• In accordance with the Americans with Disabilities Act (ADA) and applicable state and local laws, we provide reasonable accommodations to qualified individuals with disabilities to help them perform the essential functions of their job.
• If you need assistance or an accommodation during the application process or while employed, please contact Human Resources at Talent@myfbm.com.