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About the Role

The Associate Director, Operations Boundary Systems is a senior leadership role critical to executing our enterprise strategic initiative: aligning all manufacturing locations to a single, unified Manufacturing Execution System (MES). This role manages a dedicated team of operations experts tasked with capturing, analyzing, and prioritizing the core functional requirements across our diverse global factory footprint. Beyond initial deployment planning, this leader will own the post-go-live training, support ecosystem, and operational adoption strategies. As a key orchestrator of our digital manufacturing threads, this position acts as the primary conduit between Factory Operations, Digital Technology (DT), and broad enterprise program teams (such as SAP S/4HANA and Digital Product Lifecyle Strategy for our PLM of the future), ensuring technical capacity matches our aggressive execution roadmap.

Responsibilities

Lead a team of operations experts to define, organize, and prioritize standardized functionalities required by factories, minimizing custom site-level logic in favor of enterprise scalability.
Maintain and optimize the multi-year deployment schedule, ensuring sites are operationally ready for system implementation.
Design, deploy, and manage long-term training frameworks and post-go-live hypercare/support structures to ensure seamless operational adoption on the shop floor.
Partner closely with DT leadership to map capacity directly against operational deployment timelines and functional requirements.
Co-author the roadmap for systemic enhancements, technical upgrades, and factory floor infrastructure requirements necessary to support a modern enterprise MES ecosystem.
Work in lockstep with the Model Based Operations Lead to synthesize upstream PLM data structures and downstream ERP handoffs into the MES core layer.
Actively partner with the global SAP S/4HANA deployment teams to map out, mitigate, and align critical data and process dependencies moving toward enterprise deployment.
Manage, mentor, and elevate a high-performing team of operations engineers, specialists and business analysts.
Champion business process transformation by establishing deep partnerships with engineering, plant managers, and technology functions to drive acceptance of unified, standardized software capabilities.

Requirements

U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.
Typically requires a University Degree and minimum 12 years prior relevant experience or an Advanced Degree in a related field and minimum 10 years of experience.
5+ years of leadership experience within manufacturing operations, engineering, or technology sectors.
Experience delivering large-scale technology deployments, digital transformations or organizational change initiatives.
Experience in cross-functional collaboration.
Understanding of factory operations and shop-floor processes.
Experience with MES (Solumina, Siemens), PLM (Teamcenter/Windchill), or ERP (SAP & SAP S4Hana) ecosystems.
Experience with project management and ability to manage complex project dependencies across large enterprise timelines.
Must be willing and able to travel 25% of the time (domestic and international).

Skills

MES
PLM
ERP
SAP S/4HANA
Teamcenter
Windchill
Solumina
Siemens
Project Management

Location

US-NY-REMOTE

Work Type

Remote

Experience Level

Associate Director
Senior leadership
12 years
10 years
5+ years of leadership experience

Education Level

University Degree
Advanced Degree
Bachelor’s degree in Engineering, Computer Science, Operations Management, or Business Administration
Master’s degree or MBA preferred

Salary/Compensations

157,200 USD - 298,800 USD

Benefits

Medical, dental, and vision insurance
Three weeks of vacation for newly hired employees
Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option
Tuition reimbursement program
Student Loan Repayment Program
Life insurance and disability coverage
Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
Birth, adoption, parental leave benefits
Ovia Health, fertility, and family planning
Adoption Assistance
Autism Benefit
Employee Assistance Plan, including up to 10 free counseling sessions
Healthy You Incentives, wellness rewards program
Doctor on Demand, virtual doctor visits
Bright Horizons, child and elder care services
Teladoc Medical Experts, second opinion program
Annual short-term and/or long-term incentive compensation programs

About the Company

At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world.
Collins Aerospace is a leader in technologically advanced, intelligent solutions that help redefine the aerospace and defense industry. With a comprehensive portfolio and deep technical expertise, we help customers meet the demands of the global market. Join us and help shape the future of aerospace and defense.

Equal Opportunity

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.