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About the Role

The Product Specialist is an onsite role that will report to the General Sales Manager and Sales Desk manager. If you have the drive to perform, exceed and excel as a Product Specialist, then we want you to come work with us!

Responsibilities

• Greet customers in a prompt, friendly and professional manner.
• Provide professional product presentations to all customers.
• Offer and accompany customers on vehicle demonstration ride(s).
• Develop and prospect new business continuously.
• Gather customer contact and interest information from new or prospective customers and accurately enter in the CRM.
• Utilize the Salesperson Daily Work Plan to follow-up with prospective customers and maintain relationships with current customers ensuring their needs are met.
• Schedule customer appointments daily.
• Assist customer during write up process ensuring it is a non-confrontational experience.
• Build and maintain knowledge of product information, current sales pricing and manufacturer promotions.
• Attend and actively participate in daily sales and training meetings.
• Practice skills daily including customer service and interaction, product presentation, product knowledge and phone communication.
• Maintain appearance and cleanliness of vehicle lot and showroom.
• Upon sale, present and deliver vehicle to customer following delivery process ensuring a satisfying customer experience.

Requirements

• Typing – ability to type efficiently to enter accurate information into tracking system
• Mathematics – ability to solve basic math calculations.
• Acceptable driving record and a valid driver's license in your state of residence.
• High School graduate or equivalent, 18 years or older required.
• Drug free workplace.

Skills

• Customer service
• Customer interaction
• Product presentation
• Product knowledge
• Phone communication

Location

• Onsite

Work Type

• Onsite

Education Level

• High School graduate or equivalent

Salary/Compensations

• $17-$20/Hourly

Benefits

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

About the Company

• Porsche Minneapolis

Equal Opportunity

• We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.