Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

We are seeking a dedicated and experienced Temporary Housekeeping Manager to lead our housekeeping and valet team. This role is responsible for ensuring a clean, safe, and welcoming environment for all guests throughout their stay. The Temporary Housekeeping Manager will oversee daily operations, maintain the highest standards of cleanliness and sanitation, and ensure all team members adhere to established policies and procedures.

Responsibilities

Monitors daily operations of the housekeeping department, including guest rooms and public areas.
Leads, hires, and trains hotel housekeeping staff to meet high standards of cleanliness and customer satisfaction.
Oversees the housekeeping department budget, manages inventory, and ensures adequate cleaning supplies.
Documents cleaned areas and reports room damage or maintenance requests to the front office.
Communicates verbally and in writing with guests and colleagues, providing clear direction and instruction.
Effectively handles and responds to guest relations opportunities.
Reports maintenance issues throughout the hotel and ensures appropriate guest follow-up.
Assists supervisors and staff in securing necessary supplies and tools.
Ensures cleaning equipment is in proper working condition and arranges for repairs.
Responds to guest questions and offers assistance and information.

Requirements

2+ years of supervisory experience in housekeeping management.
At least 2+ years’ experience in luxury hospitality or guest services.
Excellent communication skills.
Excellent leadership, detail-orientation, and commitment to guest service.
Ability to speak, read, and write in English.
Ability to organize and prioritize work and meet deadlines.
Computer skills, preferably Opera PMS experience.
Requires walking 90-95% of the workday.
Ability to walk, talk, see, hear, climb, sit, lift, reach, bend, stoop, crouch, stand, and walk continuously, climb stairs, and push or pull heavy equipment.
Ability to pull/push up to 50 pounds and frequent lifting up to 15lbs.

Skills

Housekeeping management
Supervisory experience
Luxury hospitality
Guest services
Communication skills
Leadership
Detail-oriented
Guest service commitment
English proficiency
Organization
Prioritization
Meeting deadlines
Computer skills
Opera PMS experience

Location

Aman New York
Manhattan

Work Type

Temporary
Full-time

Experience Level

2+ years supervisory experience
2+ years in luxury hospitality or guest services

Salary/Compensations

$83,000 - $85,000

About the Company

Manhattan’s iconic Crown Building is reimagined as Aman New York, where the city’s original architectural splendour and Aman’s harmonious design language collide, reimagining the inimitable tranquillity of Aman in the heart of Manhattan’s midtown.
Features a year-round Garden Terrace, flagship Aman Spa and spacious suites all among the largest in the city.