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About the Role

As a Senior Cluster Revenue Manager, you will drive the commercial performance of a designated portfolio of hostels and hotel/hybrid properties across Europe. This strategic, senior-level position combines analytical rigor with a forward-thinking approach to innovation and technology, including the practical application of AI-powered tools. You will also act as a trusted knowledge resource within the revenue team, sharing best practices and supporting colleagues.

Responsibilities

Design and execute tailored revenue strategies for each property.
Optimize pricing dynamically across all room types and channels.
Champion innovative pricing approaches, including AI-assisted rate recommendations and automated pricing rules.
Continuously test and iterate on new pricing tactics.
Deliver precise, granular demand forecasts on a monthly basis.
Monitor key KPIs (RevPAR, ADR, occupancy, market share) and implement corrective actions.
Build and maintain automated reporting dashboards and packages.
Use AI tools to reduce time spent on manual data preparation.
Translate data into clear, compelling narratives for the revenue team and local operations.
Ensure optimal distribution across OTAs, metasearch platforms, and direct channels.
Collaborate with the distribution and inventory management team to optimize sales mix and reduce channel leakage.
Identify and test new distribution opportunities.
Align with Sales and Marketing teams to drive demand through campaigns, partnerships, and event-based activations.
Participate actively in budget planning and reforecasting cycles.
Act as a senior point of contact within the revenue team, providing guidance and mentoring.
Support the Team Lead in shaping team processes, onboarding new members, and driving adoption of new tools.
Stay ahead of industry trends in revenue technology, AI tooling, and hospitality commercial strategy.
Identify opportunities to automate repetitive tasks using AI tools, macros, or workflow automation.
Contribute to the team's AI adoption journey by documenting prompts and sharing workflows.
Evaluate and provide feedback on new RMS, BI, or distribution tools.

Requirements

Degree in Hospitality, Business Administration, Economics, or a related field.
At least 4 years of hands-on revenue management experience in hospitality, ideally spanning both hostel and hotel/hybrid property types.
Demonstrable experience with the German tourism market and a solid understanding of urban and regional demand drivers across Europe.
Proficient in revenue tools including FLYR RMS, Hotellistat RMS, ASSD PMS, and Lighthouse.
Strong Excel skills with a proven ability to turn raw data into actionable commercial insight.
Fluent in English.
Hands-on experience using AI tools (such as ChatGPT, Claude, Microsoft Copilot, or similar) to streamline revenue management workflows.
Comfortable building or working with automated workflows, dashboards, or scripts that reduce manual effort.
A genuine curiosity about emerging tools and a track record of proposing and implementing process improvements.
A senior contributor mindset: you are the person colleagues turn to for second opinions, complex problem-solving, and revenue management expertise.
Experience mentoring, coaching, or supporting junior team members.
A proactive, collaborative style with the ability to work independently and make confident decisions under uncertainty.
Strong communicator who can adapt technical insights for operational teams, GMs, or senior stakeholders.

Skills

Revenue Management
Pricing Strategy
Dynamic Pricing
AI-assisted Rate Recommendations
Automated Pricing Rules
Forecasting
Performance Analysis
KPI Monitoring (RevPAR, ADR, Occupancy, Market Share)
Reporting Dashboards
Data Analysis
Channel Management
Inventory Management
Distribution Strategy
Sales and Marketing Collaboration
Budget Planning
Mentoring
AI Tools (ChatGPT, Claude, Microsoft Copilot)
Excel
Communication

Location

Europe

Work Type

Full-time

Experience Level

Senior

Education Level

Degree in Hospitality, Business Administration, Economics, or a related field

Salary/Compensations

60K to 65k annually

Benefits

75% - 90% discount on private accommodation in all a&o hostels
Attractive corporate benefits such as discounted leisure activities and events
Subsidized language courses
Subsidized company pension scheme
100% coverage of your public transport costs (job ticket)
Support for your further education in the form of various trainings
Free and anonymous mental health coaching
Daily drinks, fruit, and vegetables
Team meals at the buffet
Seniority bonuses in the form of cash bonuses and additional vacation days

About the Company

a&o Hostels