Client Success Executive (m/f/d) at Wellhub | Berlin, Germany | Rezi

Client Success Executive (m/f/d) at Wellhub

Client Success Executive (m/f/d)

Wellhub · Berlin, Germany

2 weeks ago

Client Success Executive (m/f/d)

Wellhub · Berlin, Germany

14 days ago
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About the Role

Join Wellhub, a company revolutionizing workplace wellness by connecting employees globally to fitness, mindfulness, therapy, nutrition, and sleep resources through a single subscription. We are seeking a Client Success Executive to drive contract renewals and growth for our B2B clients, focusing on large corporate accounts.

Responsibilities

  • Responsible for the continuation and renegotiation of existing contracts (renewals) for B2B clients, with a strong focus on larger corporate accounts.
  • Analyze existing portfolio to identify data-driven needs for action based on opportunities and risks (up and cross-sells), and initiate measures independently.
  • Responsible for contract negotiations with (key) corporate accounts, optimizing revenue and margins in close coordination with Sales, Customer Success, Legal, and Controlling.
  • Actively work on the continuous improvement of Client Success processes and methods.
  • Understand corporate client needs and derive strategies & tactics for contract negotiations, conclusions, and future product improvements.

Requirements

  • Minimum of 3 years of experience in contract management & negotiation, sales, or key account management, ideally in a B2B environment.
  • Experience in pricing processes is a plus.
  • Results-oriented with a focus on revenue growth.
  • Able to independently assess the implications of various elements of contract design on effort, costs, and strategic importance.
  • High numerical affinity & analytical mindset to identify risks and opportunities in existing clients.
  • Excellent communication skills in German and English.
  • Persuasive negotiator and genuine sales talent.
  • Confident and credible in discussions with executives up to senior management level.
  • Resilient and persistent, able to withstand pressure, manage confrontation in challenging negotiations, and maintain composure under stress.
  • Strong product affinity and ability to represent and promote the solution externally with conviction.
  • Excellent Google Sheets skills and high proficiency in data-driven analysis.

Skills

  • Contract management
  • Contract negotiation
  • Sales
  • Key account management
  • B2B sales
  • Pricing
  • Revenue growth
  • Analytical skills
  • Data-driven analysis
  • German language proficiency
  • English language proficiency
  • Negotiation
  • Communication skills
  • Google Sheets

Location

  • Berlin

Work Type

  • Hybrid

Experience Level

  • Minimum 3 years experience

Benefits

  • Free Gold membership with access to onsite gyms and studios, digital fitness programs, and online wellness resources (meditation, nutrition, mental wellbeing support).
  • Option to add up to three family members to the membership.
  • One-time reimbursement for home office equipment setup.
  • Monthly work allowance to help cover costs of working from home.
  • Flexible scheduling options.
  • 30 days paid holiday per year, plus an extra holiday on your birthday.
  • 100% paid parental leave for all new parents, with extended leave and ramp-back period for birth parents.
  • Access to world-class platforms for career growth and development.
  • Participation in interactive sessions for professional development.
  • Support for building a personalized development roadmap.
  • Exploration of internal opportunities for career advancement.
  • Continuous learning and feedback support.

About the Company

  • Wellhub is revolutionizing workplace wellness with a platform connecting employees worldwide to fitness, mindfulness, therapy, nutrition, and sleep resources.
  • Headquartered in NYC with team members in Europe, North America, and South America.
  • Mission to make every company a wellness company.
  • Believes work should be fulfilling, inspiring, and balanced.
  • Values wellbeing, collaboration, and different perspectives.
  • Encourages passion and creativity to create real impact.
  • Named a Top Sales Team of 2025.
  • Committed to creating a collaborative, supportive, and inclusive space where everyone belongs.
  • Celebrates authentic selves and welcomes diversity.
  • Syndio Fair Pay Certified, reflecting dedication to equitable and fair pay practices.

Equal Opportunity

  • Wellhub is committed to creating a diverse work environment and is proud to be an equal opportunity employer.
  • All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.