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About the Role
Lineage is seeking an Advanced Accounts Receivable Specialist to join their Accounting team. This role involves managing the accounts receivable process and serving as a key administrative resource for the Buffalo office. The ideal candidate is detail-oriented, organized, customer-focused, and enjoys collaborative work.
Responsibilities
- Manage customer accounts and maintain accurate accounts receivable aging.
- Apply customer payments accurately, including checks, ACH, credit cards, leasing payments, and other payment methods.
- Reconcile customer accounts and investigate payment discrepancies.
- Prepare and distribute customer statements.
- Contact customers regarding past-due balances through professional phone calls and email correspondence.
- Prepare and process past-due notices.
- Assess finance charges in accordance with company policies.
- Research unpaid leasing balances and work directly with leasing partners to resolve outstanding accounts.
- Process customer account updates and termination requests.
- Generate weekly, monthly, and ad hoc financial reports for leadership.
- Assist in maintaining accurate customer records and supporting healthy company cash flow.
- Welcome visitors and provide a professional first impression for our company.
- Answer and route incoming phone calls as backup support.
- Cross-train to assist with dispatch operations when needed.
- Manage incoming and outgoing mail.
- Maintain office supply inventory and organize common office areas.
- Schedule conference rooms and assist with office coordination.
- Provide administrative support to the Regional Office Manager and Accounting team.
- Perform general office duties including filing, copying, scanning, and document management.
Requirements
- High school diploma or equivalent.
- Minimum of 2 years of Accounts Receivable, accounting, or administrative experience.
- Knowledge of accounts receivable and collections processes.
- Strong Microsoft Office skills, particularly Excel, Outlook, and Word.
- Excellent communication and customer service skills.
- Exceptional attention to detail and organizational abilities.
- Strong analytical and problem-solving skills.
- Ability to prioritize multiple responsibilities while meeting deadlines.
- Professional demeanor with a positive attitude and strong work ethic.
- Reliable attendance and commitment to delivering high-quality work.
- Experience with E-Automate ERP software.
- Previous experience in a business technology, equipment, or service organization.
- Ability to lift up to 75 pounds.
- Ability to bend, reach, and handle equipment and supplies.
- Ability to work comfortably in both office and warehouse settings.
- Ability to communicate effectively with customers, technicians, and team members.
Skills
- Accounts Receivable
- Collections
- Microsoft Excel
- Microsoft Outlook
- Microsoft Word
- Communication
- Customer Service
- Attention to Detail
- Organization
- Analytical Skills
- Problem-Solving
- Prioritization
- Time Management
- E-Automate ERP software
Location
- Buffalo
Work Type
- Office
- Warehouse
Experience Level
- Minimum of 2 years
Education Level
- High school diploma or equivalent
Benefits
- Medical, Dental, Vision Insurance
- Company paid Long Term Disability and Basic Life Insurance
- Voluntary Additional Life Insurance/AD&D, Short Term Disability, Accident Insurance, Critical Illness Insurance, and Hospital Insurance
- $1000 Health Payment Account
- 401k and Roth 401k with discretionary employer contributions
- Paid Time Off starting at 12 days, and accruals start upon hire
- Paid Holidays
- Parental Leave
- Annual Company Bonus Programs
- First Time Homebuyers Program gifting $10k towards the purchase of your first home
- Area Caring Teams designed to meet the needs of our employees, whether it be emotionally, financially, or spiritually.
About the Company
- We move to the beat of a different drum. Our core values aren’t just words on a piece of paper but something we strive to live out every day. We make a difference in the lives of our employees, their families, and our communities. We accomplish this by using our time, talents and resources. Each of our locations support local charities and we offer the opportunity to participate in international mission trips.
- We are committed to our culture. We rally behind our core values, and we deliver a positive experience to our customers. We celebrate our employees’ success and encourage our team members to bring their insights and recommendations to the table.
- At Lineage, we're looking for an Advanced Accounts Receivable Specialist to become an integral part of our Accounting team.
- At Lineage, we believe our people are our greatest asset. We foster a culture built on collaboration, accountability, and continuous growth. You'll join a supportive team where your ideas are valued, your contributions are recognized, and your professional development is encouraged.
Equal Opportunity
- Lineage is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.