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About the Role

As a Sr. Client Account Manager in the DACH Enterprise Sales Team, you will drive a book of business with a key partner on the Retail Team. You will work directly with advertisers as a trusted consultant, providing strategic advice and sales expertise to deliver platform value.

Responsibilities

• Build and nurture relationships with partners, proactively reaching out regarding campaign performance, optimizations, updates, and opportunities.
• Share learnings from your book of business to support other team members.
• Ensure partner objectives and requirements are met by liaising between partners and internal teams (Measurement & Insights, Performance Solutions, Product Marketing, Creative Strategy, etc.).
• Gain a deep understanding of partner business goals and translate data into compelling stories and actionable insights.
• Own the "how" conversation with advertisers, advising on media strategies across targeting, bidding models, creative, measurement, etc.
• Become an expert in Pinterest campaign best practices, serving as a resource for branding and performance opportunities.
• Ensure optimal campaign setup, interpret and communicate campaign results to demonstrate customer impact.
• Evaluate digital media campaign success and troubleshoot issues.
• Understand how to drive results, optimize campaigns, and deliver performance updates to partners.
• Ensure agreed-upon campaign metrics are met and take action to course correct.
• Actively engage in client meetings to understand key objectives and challenges.
• Present and explain complex solutions clearly and concisely to help partners achieve objectives.
• Handle partner resistance, complaints, or objections professionally and patiently.
• Identify and pursue cross-sell and upsell opportunities to exceed revenue targets.
• Understand complex processes and products, distilling them into a digestible format for partners.
• Provide partners with guidance and expertise on product, service best practices, and features.
• Maintain up-to-date knowledge of all relevant Pinterest ad product features and their benefits.
• Stay fluent on the evolving product roadmap and iterations.
• Efficiently interface with cross-functional teams to address product-related questions or challenges.
• Pitch new and creative advertising solutions and campaign best practices at scale.

Requirements

• Digital advertising sales experience, managing high-value relationships, driving strategic learning agendas, and owning client communication.
• Track record of compelling data-backed storytelling and recommendations.
• Expert in managing forecasts and achieving goals.
• Strong communication skills in person, on the phone, and via email.
• Ability to work in a fast-paced environment with technical and creative teams.
• Expertise in digital advertising and media sales, including campaign optimization, analytical problem-solving, and product/platform knowledge.
• Technical foundation with relevant experience in Search/Shopping/Display/Social advertising solutions.
• Demonstrates curiosity and willingness to explore AI tools to improve day-to-day productivity.
• Leverages AI to work more efficiently, maintaining attention to detail and a high bar for accuracy.
• Must be in commutable distance from the Hamburg or Berlin office.
• Fluent German and English are essential.

Skills

• AI tools
• Campaign optimization
• Data analysis
• Sales
• Client relationship management
• Communication
• Problem-solving
• Product knowledge

Location

• Hamburg
• Berlin

Work Type

• Hybrid
• In-office collaboration 1-2 times per week

Experience Level

• Senior

Education Level

• Bachelor's/Master's degree in a relevant field or equivalent experience

Salary/Compensations

• €70.933—€131.227 EUR

Benefits

• Equity compensation
• Incentive compensation

About the Company

• Millions of people use Pinterest to find creative ideas, dream about new possibilities, and plan for memories. Our mission is to bring everyone the inspiration to create a life they love.
• AI is a powerful partner that augments creativity and amplifies impact at Pinterest.
• We explore foundational skills and how candidates collaborate with AI during the interview process.
• What matters most is the ability to explain your approach, showing not just what you know, but how you think.

Equal Opportunity

• Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit.
• All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member) or any other consideration made unlawful by applicable federal, state or local laws.
• We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
• If you require a medical or religious accommodation during the job application process, please complete this form for support.