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About the Role

Heidi is building an AI Care Partner that works alongside clinicians to make continuous and deeply human care possible. We’re a team of doctors, engineers, designers, researchers, and creatives building tools that help clinicians stay focused on what matters most: their patients.

Responsibilities

• Own and close a defined book of business across the Canadian healthcare market
• Run full-cycle sales processes from discovery to close, including multi-stakeholder and executive-level deals
• Partner closely with SDRs and BDRs to convert high-quality leads into vertical building opportunities and closed revenue
• Conduct deep discovery to understand clinical workflows, operational constraints, incentives, and hidden pain points
• Deconstruct complex clinical and operational processes to clearly articulate where Heidi creates leverage and ROI
• Deliver sharp, compelling product demos and presentations tailored to specific customer use cases
• Build and manage a healthy pipeline using a mix of outbound, inbound, and product-led signals
• Navigate procurement, legal, and security conversations with confidence and precision
• Collaborate tightly with Product, Marketing, Operations, and Customer Success to drive deal momentum and successful handoffs
• Continuously refine messaging, positioning, and deal strategy to out-execute incumbents and outperform the market

Requirements

• A proven closer who takes full ownership of outcomes and consistently hits or exceeds targets
• Intellectually sharp, coachable, and relentlessly driven to improve their craft
• Comfortable selling into ambiguity and earning wins the hard way
• Motivated by ownership, leverage, and long-term upside rather than short-term comfort
• A clear, credible communicator who can earn trust with clinicians, operators, and executives
• Experience selling software is preferred; healthcare or SaaS experience is helpful but not required
• We care less about where you’ve sold and more about how you think, how you sell, and how you learn

Location

• Canada

Work Type

• In office

Benefits

• Healthcare, Dental, Vision benefit options
• Personal development budget of $500 per annum
• Become an owner, with shares (equity) in the company
• The rare chance to create a global impact as you immerse yourself in one of the leading healthtech startups
• The opportunity to fast track your startup career!

About the Company

• Healthcare needs a better rhythm: one that keeps care continuous and deeply human.
• Heidi has given back more than 18 million hours to healthcare professionals — supporting 73 million patient visits in 116 countries.
• Today, more than two million patient visits each week are powered by Heidi worldwide.
• Backed by nearly $100 million in funding, we’re growing in the US, UK, Canada, and Europe, partnering with leading health systems including the NHS, Beth Israel Lahey Health, and Monash Health.

Equal Opportunity

• Heidi is dedicated to creating an equitable, inclusive, and supportive work environment that brings people together from diverse backgrounds, experiences, and perspectives. Our strength is in our differences. We're proud to be an equal opportunity employer and welcome all applicants as we're committed to promoting a culture of opportunity for all.