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About the Role

This Senior Energy Advisor Specialist role is a hybrid position responsible for engaging National Accounts and trade allies across New York jurisdictions to drive energy efficiency and related initiatives. The role will work closely with customers, trade allies, and contractors to generate interest in and deliver National Grid programs, including Electrification, Weatherization, Heat Pumps, Energy Efficiency, EV Charging, and other offerings. The Specialist will serve as a trusted advisor, build strong relationships, ensure awareness of programs, and enable a positive end-to-end customer experience.

Responsibilities

Develop short- and long-term outreach and partner collaboration plans to effectively execute the delivery strategy and support the achievement of program goals.
Generate sales opportunities and appointments with National Account customers to achieve assigned targets.
Follow up on leads and develop effective relationships with current and prospective trade allies, contractors, and customers to explain and promote National Grid energy programs and services.
Manage day-to-day relationships with customers, trade allies, industry contacts, and fellow specialists to understand and deliver appropriate solutions.
Work effectively within a deal team to assist National Grid in the achievement of sales goals and other initiatives.
Develop and maintain a technical understanding of energy efficiency services and measures that apply to programs, technologies, and properties.
Research primary data sources and analyze trends to support defining the approach and performance targets for the market.
Gather required information and analyze energy-efficiency savings data using established tools, methods, and formats.
Conduct quality control, review technical documentation and blueprints, apply product knowledge, and use savings and inspection tools.
Operate both independently and collaboratively within a dynamic team environment, coordinating project implementation, managing documentation, and supporting data analysis and performance reporting.
Proactively seek ways to improve programs by soliciting customer and stakeholder feedback, researching/implementing best practices, exploring ways to streamline processes, and developing communication materials.
Support a variety of internal stakeholders, such as regulatory, system information services, strategy, and program evaluation, sales, procurement, legal, and corporate communications.
Utilize established sales tracking systems to track customer communications, application enters, project stages, and savings.

Requirements

3+ years of experience in sales, account development, or client outreach role.
Possesses a general understanding of energy, utility, and/or efficiency industry.
Experience in using Salesforce (CRM software) preferred.
Demonstrates excellent communication and interpersonal skills with the ability to apply consultation procedures and negotiation skills using visual aids, data, or information to support line of reasoning.
Experience of fact-finding including knowledge and understanding of where to find and how to present relevant information.
Demonstrates initiative and resourcefulness and can investigate the situation beyond routine questioning.
Strong collaboration, consultation, and negotiation skills.
Superior organization skills.
Successful experience developing and implementing outreach strategies are required.
Self-starter, an ability to work both independently and as part of a highly dynamic collaborative team.
Ability to adapt and tailor approach to wide variety of audiences and customers.
Demonstrates strong communication, problem-solving, and customer service skills, with close attention to detail and the ability to manage multiple priorities and perform effectively under pressure.
Required travel 30% to 50% of the time to various customer locations including office, power plants, and other sites.
Ability to perform light physical activities.
Valid driver’s license is required with a safe driving history that meets National Grid’s Safe Driver policy.
Must have the ability to work without a need for current or future visa sponsorship.

Skills

Sales
Account Development
Client Outreach
Energy Efficiency Programs
Electrification
Weatherization
Heat Pumps
EV Charging
Salesforce (CRM)
Communication
Interpersonal Skills
Consultation
Negotiation
Fact-finding
Initiative
Resourcefulness
Collaboration
Organization
Outreach Strategy Development
Problem-solving
Customer Service
Attention to Detail
Project Management
Data Analysis
Performance Reporting

Location

Albany, NY
Syracuse, NY
Brooklyn, NY
Hicksville, NY

Work Type

Hybrid

Experience Level

3+ years of experience

Education Level

Bachelor’s degree preferred in engineering, business, marketing, communications, or other related discipline.

Salary/Compensations

$91,000 - $106,000 Albany or Syracuse NY a year
$109,000 - $128,000 Brooklyn or Hicksville NY a year

About the Company

National Grid is a global leader in the energy industry that delivers safe, reliable and secure energy to homes, communities, and businesses.
As a local based energy company, we are there when people need us the most, connecting people to the energy they need for the lives they live.
The pace of change in society and our industry is accelerating, and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry.
To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow.
This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business.

Equal Opportunity

National Grid is committed to providing equal employment opportunities to all employees and applicants for employment regardless of protected class.
We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other protected status in accordance with applicable federal, state, and local laws.
National Grid maintains affirmative action programs for individuals with disabilities and protected veterans.
Our employment practices are designed to ensure that all individuals are treated fairly and with respect throughout the hiring process and during employment.
National Grid complies with all applicable federal, state, and local anti-discrimination laws.
We are dedicated to fostering a workplace that is free from unlawful discrimination and harassment, and we encourage a culture of respect for all.