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About the Role
The Sales Operations Support Specialist ensures the sales organization operates efficiently through systems management, reporting, process governance, and operational support. This role acts as a partner to the Sales team by removing blockers, maintaining data integrity, supporting deal progression, and optimizing tools to enable revenue growth.
Responsibilities
- Maintain and update sales process documentation, workflows, and governance standards.
- Support contract data entry and perform quality checks for accuracy and compliance.
- Coordinate RFP responses by managing content and collaborating with cross-functional teams.
- Monitor Salesforce data hygiene and ensure pipeline accuracy.
- Identify and resolve operational blockers to advance sales opportunities.
- Administer sales tools, provide troubleshooting support, and maintain the sales content repository.
- Support onboarding and enablement initiatives related to sales processes and tools.
- Build project-based reports and assist with operational workflow improvements.
- Deliver sales reports, dashboards, and insights for leadership, including pipeline and revenue analysis.
Requirements
- Diploma or certificate in Business Administration, Operations, or a related field.
- 3–5 years of experience in Sales Operations, Revenue Operations, or Sales Enablement support.
- Hands-on experience with Salesforce, including data hygiene, reporting, and pipeline management.
- Strong analytical and Excel skills, including pivot tables and VLOOKUP/XLOOKUP.
- Experience supporting sales documentation, workflows, or RFP coordination.
- Ability to collaborate cross-functionally with Sales, Marketing, Legal, and Operations teams.
- Excellent written, verbal, and presentation skills with strong attention to detail.
Skills
- Salesforce
- Data hygiene
- Reporting
- Pipeline management
- Excel
- RFP coordination
- Sales enablement
- Power BI
- Data visualization
Location
- Toronto, Ontario
Work Type
- Permanent
- Full-time
- Hybrid
Experience Level
- 3–5 years of experience
Education Level
- Diploma or certificate in Business Administration, Operations, or a related field
Salary/Compensations
- $64,750.00 - $79,250.00
Benefits
- Competitive salary and benefits package
- Career development opportunities
- Education support
- Recognition programs
- Modern workspace close to transportation
About the Company
- ESC Corporate Services Ltd. delivers solutions uniting public records data, customer authentication, corporate services, collateral management, asset recovery, and accounts receivable management.
- ISC is a leading provider of registry and information management services for public data and records.
- Certified as a Great Place to Work.
Equal Opportunity
- If you are selected for an interview, please advise if you require any accommodations prior to the interview.