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About the Role
The Assistant Information Technology Manager will be responsible for the daily support of all IT systems requests/tickets, from internal platforms to network maintenance supporting the entire hotel team. This role also involves responding promptly to guest inquiries and questions, requiring a friendly, quick, and helpful demeanor. There is potential for growth within this demanding role.
Responsibilities
- Daily support of all IT systems requests/tickets
- Network maintenance supporting the entire hotel team
- Respond promptly to guests' inquiries and questions
Requirements
- Minimum of 3-5 years of similar work experience
- Advanced knowledge of information systems operations
- Strong leader
- Proven track record in guest and team member engagement and financial performance
- Excels at communication, both verbal and written
- Flexible and willing to meet the demands of a 24-hour operation
Skills
- Technology
- Information systems operations
- Leadership
- Guest and team member engagement
- Financial performance
- Communication (verbal and written)
Location
- 24-hour operation
Work Type
- Full-time
Experience Level
- 3-5 years
Education Level
- Post-secondary diploma or degree (a plus)
Salary/Compensations
- $80,000
About the Company
- Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.
- As a mission-driven company, our purpose is our true north, and our compass guides the way.
- The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in.
Equal Opportunity
- Starwood Hotels is an Equal Opportunity Employer.
- We believe in a diverse, sustainable workforce with an empowered, inclusive culture.
- We are committed to non-discrimination on any protected basis covered under applicable law.
- If you require any special accommodations, please visit People Operations.