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About the Role

This role is for a House Manager and Family Assistant to support a warm, active, and light-hearted household in San Francisco. The family travels frequently and entertains regularly, especially at their Napa property. With young children and a parent launching a new business, the family needs a reliable individual to help manage household tasks, support children, and assist with various projects.

Responsibilities

• Perform school pickups and provide light supervision and backup childcare on school off-days.
• Run general kid-related errands as needed.
• Create and maintain household organization systems.
• Perform daily resets of common areas, including tidying shoes, toys, and surfaces.
• Conduct light tidying, including dishes, vacuuming high-traffic areas, and surface maintenance.
• Manage seasonal swaps, including holiday décor and bedding rotations.
• Coordinate and prepare donation drop-offs.
• Support event, holiday, and guest preparation in coordination with the housekeeper.
• Provide post-travel unpacking and cleanup support.
• Perform indoor plant care.
• Change batteries, light bulbs, and smoke detectors as needed.
• Restock pantry, fridge, and household supplies.
• Proactively order supplies via Instacart when stock is low.
• Manage returns from online orders.
• Coordinate dry cleaning drop-off and pickup.
• Handle mail and package management.
• Break down and recycle boxes.
• Prepare healthy, balanced meals and snacks 3-4 times per week, following a Mediterranean-style approach.
• Batch prep staples such as fruits, vegetables, proteins, and rice.
• Support larger batch cooking during hosting events.
• Perform grocery shopping and kitchen clean-up and maintenance.
• Manage ironing and steaming, including dress shirts.
• Handle linen rotation and coordination with the housekeeper.
• Coordinate dry cleaning drop-off and pickup.
• Address minor clothing needs, such as arranging for alterations or button repairs.
• Coordinate specialists for deep cleaning needs (e.g., rugs, specialty surfaces).
• Refresh and create systems in the garage, mudroom, and entry areas.
• Perform annual cleaning of humidifiers and air purifiers.
• Undertake organizational projects, including playroom toy rotation, baby gear sorting, clothing donations, and photo framing.
• Oversee and coordinate with cleaners, contractors, and landscapers.
• Research and obtain quotes for repairs and specialty services.
• Maintain a running list for landscaping and seasonal property maintenance.
• Organize the interior of the Napa property, including linens, baby gear, and general storage.
• Create functional storage and systems at the Napa property.
• Provide ad hoc support during family stays at the Napa property.
• Prep for and support hosting parties at the Napa estate.

Requirements

• Must have a reliable personal vehicle and a valid driver's license.
• Must be dog-friendly.
• Candidates must be up to date on recommended vaccinations (including general adult vaccinations, COVID-19, and influenza), subject to applicable legal accommodations.
• Willingness to obtain CPR and First Aid certification is required.
• Must possess an active passport and be willing to travel with the family.
• Must maintain a smoke-free and fragrance-free environment.
• Must be authorized to work in the United States.
• Experience with toddlers is important.
• Requires a background check.

Skills

• Proactive and intuitive
• Exceptional communication
• Collaboration
• Patience
• Calm presence
• Solution-oriented mindset
• Organizational skills
• Systems thinking
• Adaptability
• Resourcefulness
• Dependability
• Discretion
• Trustworthiness
• Team-oriented attitude
• Culinary experience is a plus
• Event planning support
• Vendor management
• Property oversight

Location

• San Francisco, CA

Work Type

• Full-Time
• 30-40 hours per week

Experience Level

• Based on experience

Salary/Compensations

• $50-$60 hourly

Benefits

• Mileage reimbursement provided.

About the Company

• The family is a warm, active, and light-hearted household based primarily in San Francisco, with a secondary property in Napa.
• Life in their home is busy and full, with packed calendars, outdoor adventures, and a love for good food and company.
• They lead with laughter and a genuine love for what they do, and are not a heavy or rigid household.
• They are hands-on and intentional parents, approaching family life with a balanced, mindful philosophy that includes gentle boundaries, playfulness, and connection.
• Their home is organized, and they value attention to detail and pride in work.
• They travel frequently and entertain regularly, especially at their Napa property during warmer months.
• They are at a pivotal and exciting moment with young children transitioning into full-time school and a parent launching a new business venture.