About the Role
A Technician is primarily responsible for using their experience and technical expertise to diagnose drivability and electrical systems. A successful Technician will use leadership and mentoring skills to drive a team to increase customer care and satisfaction. A Technician will have direct interaction with customers and deliver superior service through educating the customer on the problems and proposed solutions for their vehicle.
Responsibilities
- Diagnose and repair brake and hydraulic, exhaust, primary and/or advanced fuel ignition and electrical, suspension and alignment, air conditioning and computer systems.
- Perform job duties of all lower job descriptions (Technician B, Mechanic, General Service Technician).
- Adequately explain technical diagnoses and needed repairs to non-mechanical individuals.
- Continuously learn new technical information and techniques in formal training sessions.
- Assist fellow technicians/mechanics in performing technical activities.
- Keep store management aware of mechanical repair problems as they occur.
- Maintain an organized and neat shop.
- Adhere to all company policies, procedures, safety and environmental rules.
Requirements
- A High School Diploma or GED
- 3+ years of strong automotive mechanical diagnosis, problem-solving and repair experience.
- Section 609 certification required
- State Inspection license if applicable
- High level of motivation, energy and a customer-focused attitude.
- Must have a valid driver's license.
- Successful completion of pre-employment background check
- Availability to work days, nights, holidays, and weekends as needed
- Must be able to frequently lift, carry, and place merchandise and supplies up to 50 pounds without assistance.
- Frequent standing and walking for long periods of time.
- Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting.
- Communicate effectively in person, by telephone, or by using telecommunications equipment.
- Enters and locates information on computer.
- Presents information to small and large groups.
- Visually verifies information, often in small print.
- Safely operates a motor vehicle.
Skills
- Leadership
- Mentoring
- Customer care
- Customer satisfaction
- Technical expertise
- Automotive mechanical diagnosis
- Problem-solving
- Repair
- Collaboration
- Team first mentality
Work Type
- Full-time
Experience Level
- 3+ years of experience
Education Level
- High School Diploma or GED
- 4 or more ASE certifications are PREFERRED
- Section 609 certification
- State Inspection license
Salary/Compensations
- $23.10 to $38.50 flat rate based on experience
- Up to 32 labor hours guaranteed per week
Benefits
- Medical, dental, and vision benefits
- Life insurance
- Short Term Disability
- Supplemental benefits
- 401(k) with company match
- PTO and holiday pay
- On-demand pay partner (DailyPay)
- Reduced benefits available for part-time team members
- Company funded ASE certifications
Equal Opportunity
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
