About the Role
As a Sales Coordinator at G&C Foods, you will support the Account Executive team by providing administrative and clerical support to drive sales growth and build strong customer relationships. This role involves regular customer interaction, daily tasks, and long-term projects, with the empowerment to make business decisions beyond regular hours to benefit the company.
Responsibilities
- Develop and maintain strong relationships with existing customers, understanding their needs, and ensuring satisfaction.
- Maintain regular communication with Account Executives and customers to establish consistent sales orders.
- Ensure adherence to order minimums and align orders with G&C delivery schedules.
- Extend availability to all customers beyond designated Account Executives.
- Effectively execute price list distribution for all new and existing customers.
- Manage end-to-end documentation process for new accounts, including credit and shipping applications.
- Support and assist Account Executives in all aspects of the G&C business to grow sales.
- Utilize the G&C operating system to input purchase orders, including standing orders, special orders, product substitutions, price changes, price/product bookings, and scheduling product returns/claims.
- Manage and communicate the status of orders, including underweight orders, appointment discrepancies, orders beyond date range, credit-held orders, and ensuring 3PL delivery accuracy.
- Collaborate with the Account Executive to create presentations for business reviews.
- Manage customer price list reviews, align G&C product codes, and create custom order guides.
- Provide customers with product information, training, and support.
- Engage with all G&C Departments to service customer needs.
- Collaborate with Sales Management and G&C Product Owner to find improvements in internal procedures and customer optimizations.
- Provide reception phone coverage and extend task coverage for Sales Coordinators/Account Executives during absences.
- Utilize the G&C sales reporting system to generate detailed sales reports for Account Executives and Sales Management.
- Maintain accurate and up-to-date records of administrative duties for each assigned Account Executive.
- Maintain and ensure the accuracy of customer data within G&C's email marketing software.
- Manage and fulfill customer documentation requests, including COAs, HACCP, Letters of Guarantee, and New Item Forms.
Requirements
- Ability to travel occasionally for customer/office visits.
Skills
- Advanced proficiency in navigating and utilizing the G&C operating system.
- Advanced proficiency in navigating and utilizing the G&C sales reporting system and Microsoft Suite of products.
- Good understanding of our product portfolio, including food items, packaging, and pricing structures.
- Understanding of the regional verbiage of various items.
Location
- Syracuse, NY
Work Type
- Onsite
Experience Level
- 1-3 years of Sales experience required.
- Retail or food service experience required.
Education Level
- High school diploma or equivalent required.
- Bachelor’s degree or related experience preferred.
Benefits
- Competitive Health Coverage
- Comprehensive dental
- Vision coverage
- 401(k) with company match
- Company-Paid Life Insurance
- Performance-Based Bonuses
- Onsite Fitness & Wellness Centers
- Flexible Scheduling Options
- Company Culture Perks
- Exclusive Employee Product Discounts
- Career Advancement
- Open-Door Leadership
- Annual Flu Clinics
About the Company
- At G&C Foods, everyone has a place to contribute and grow.
- We believe great companies are built by great people, which is why we foster high‑quality work habits and a culture where every individual is valued.
- As a 100% employee‑owned company, the value created is shared with the people who make it possible.
- With our flagship in Syracuse, NY, and a state‑of‑the‑art facility in Alachua, FL, G&C Foods serves partners across nearly 30 states and more than 30 countries.
- As a leading redistributor of refrigerated, frozen, and dry foods, our team plays a direct role in strengthening the resilience of the food supply chain and supporting retailers and foodservice operators who feed communities every day.
- At G&C, we believe exceptional people deserve exceptional rewards.
- When you join our team, you’re not just taking a job; you’re stepping into a career with a company that invests in your growth, values your contribution, and celebrates your success.
- Join a company that’s growing, innovating, and leading the way in foodservice redistribution—while keeping our people at the heart of everything we do.
