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About the Role

MSG Entertainment is seeking a hard-working and experienced Seasonal BOH Team Lead to supervise food preparation, maintain hygiene standards, and manage inventory and equipment. This role ensures high standards of food safety and sanitation.

Responsibilities

• Manage and train employees in food safety, food production, guest relations, and equipment use and maintenance.
• Direct food preparation according to recipes and standard operating procedures.
• Maintain daily inventory and waste management records.
• Ensure quality control for food products served to guests.
• Inspect locations and submit reports on cleanliness, food quality, inventory, and incidents.
• Supervise, train, and motivate staff.
• Resolve conflicts and customer complaints, complete staff evaluations, and address performance issues.
• Open and close concession stands and supervise employees during events.
• Ensure preparation areas are clean and sanitary, adhering to NYC Department of Health standards.
• Participate in necessary meetings.
• Ensure all safety rules and regulations are followed.
• Provide exceptional guest, partner, and team member experiences.
• Adhere to appearance and presentation guidelines while on-site.

Requirements

• Knowledgeable of various cooking techniques and a passion for food.
• Ability to work in a fast-paced environment.
• Excellent organizational, communication, and time management skills.
• At least 2-3 years of supervisory or lead experience in food service.
• New York City Food Protection Certificate.
• Previous experience in training, food and beverage sanitation requirements, equipment operation, and liquor laws.
• Experience resolving inventory discrepancies.
• Exceptional interpersonal skills and people orientation.
• Commitment to providing a high-quality service experience.
• Ability to multi-task and prioritize in a deadline-oriented environment.
• Exceptional attention to detail and strong follow-up skills.
• Ability to present an uplifting personality while maintaining confidentiality and business ethics.
• Demonstrates integrity, tact, diplomacy, and commitment to company values and principles.
• Skilled at working collaboratively in a team environment.
• Ability to lift up to 50lbs and pull up to 75lbs.
• Receptive to working outside in inclement weather and extreme temperatures.
• Ability to work within an environment with loud noises and ever-changing visuals.
• Ability to climb and descend multiple flights of stairs while carrying equipment or supplies.

Skills

• Food safety
• Food production
• Guest relations
• Equipment use and maintenance
• Inventory management
• Waste management
• Quality control
• Cleanliness standards
• Staff supervision
• Training
• Conflict resolution
• Customer complaint resolution
• Staff evaluation
• Performance management
• Concession stand operations
• Sanitation standards
• Cooking techniques
• Organizational skills
• Communication skills
• Time management skills
• Interpersonal skills
• Multi-tasking
• Prioritization
• Attention to detail
• Follow-up skills
• Teamwork

Location

• Onsite

Work Type

• Seasonal
• Part-time
• Event driven

Experience Level

• 2-3 years of supervisory or lead experience in food service

Education Level

• New York City Food Protection Certificate

Salary/Compensations

• $27—$27 USD Hourly

Benefits

• Robust set of tools and resources for upskilling and career development.

About the Company

• Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences.
• The Company’s portfolio includes world-renowned venues like Madison Square Garden, Radio City Music Hall, and Beacon Theatre.
• MSG Entertainment showcases a broad array of sporting events, concerts, family shows, and special events.
• The company features the original production, the Christmas Spectacular Starring the Radio City Rockettes.

Equal Opportunity

• MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status.
• MSG complies with all applicable federal, state, and local laws governing nondiscrimination, including considering requests for reasonable accommodations as required.