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About the Role

The Sales Floor & Cash PT Lead is a part-time position responsible for supporting floor presentation by upholding visual standards and recovery, ensuring sales floors are fully stocked, and supporting cash handling processes. This role involves upholding customer service commitments, mentoring and training sales associates, and maintaining organization and cleanliness standards.

Responsibilities

• Supports maintaining sales floor recovery and visual standards, and trains to these standards.
• Supports executing assigned floor updates, tasking, and replenishment.
• Supports cash handling processes and procedures.
• Understands and trains the ins and outs of our POS (Shopify) to support questions and troubleshooting.
• Empower team members to take ownership of their roles by delegating tasks, following up, and providing constructive feedback to ensure success of the individual, team, and department.
• Lead and mentor sales associates by exemplifying our core values, demonstrating customer service standards, and ensuring SOPs are followed.
• Recognize when sales associates need guidance or support and proactively offer assistance.
• Support driving the business.
• Open and close the store.
• Handle cash responsibilities including drawer counts.
• Support the team as floor manager and handle general operational needs.

Requirements

• High school diploma or GED required.
• Sales associate experience required.
• Communicate with internal and external partners.
• Must be able to lift 50 pounds.
• Must be able to move about and ascend/descend stairs, ramps, and ladders.
• Substantial movements (motion) of the wrist, hands, and/or fingers in a repetitive manner.
• Close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more); color vision (able to identify and distinguish colors).
• Continuous standing, walking, using stairs, hearing, speaking, bending, crouching, and working in close proximity with others.

Skills

• Customer Focus
• Collaborating with Others
• Ensuring Accountability
• Continuous Learning
• Fostering Communication
• Problem Solving
• Attention to Detail
• Planning and Organizing
• Team Leadership
• Training
• POS system
• Warehouse Management System

Location

• Main store

Work Type

• Part-time
• Retail schedule including early mornings, evenings, weekends, holidays, and game days.

Experience Level

• Sales associate experience required.
• Lead, or similar role, experience (preferred).

Education Level

• High school diploma or GED required.

About the Company

• Please see our career site to learn about our culture and values.

Equal Opportunity

• Our commitment to equal opportunity employment (EOE) extends to all aspects of the employment relationship, including recruitment, hiring, promotion, transfer, disciplinary action, layoff, training, and benefits. We strive to provide a work environment free from discrimination, harassment, and retaliation.