Strategy & Operations Associate - SBS at Indeed | New York, US | Rezi

Strategy & Operations Associate - SBS at Indeed

Strategy & Operations Associate - SBS

Indeed · New York, US

2 weeks ago

Strategy & Operations Associate - SBS

Indeed · New York, US

14 days ago
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About the Role

This role is pivotal in enhancing and optimizing workflows, building and managing performance reporting, supporting Sales and Client Success teams through process optimization, managing projects across diverse business partners, and presenting data-driven recommendations to senior management. The Strategist will work closely with Sales, Client Success, and Operational Excellence leadership to define, prioritize, and execute strategic initiatives that enhance operational efficiency, improve customer satisfaction, and foster business growth.

Responsibilities

  • Identify and implement process improvement opportunities to drive operational excellence and scalability.
  • Employ data to derive strategic insights and recommendations for senior management.
  • Partner with cross-functional teams to drive program and process improvements that maximize scale, customer experience, and align with business goals.
  • Proactively share insights with colleagues to drive collaboration and innovation.
  • Provide timely updates on program performance and key metrics.
  • Troubleshoot and resolve operational and data challenges, ensuring clear communication and sustainable root cause analysis.

Requirements

  • Exceptional problem-solving and critical thinking skills.
  • Results-oriented with solid attention to detail and commercial/business insight.
  • Proven project management skills with experience in process evaluation and driving operational improvements.
  • Advanced Excel/Google Sheets skills.
  • SQL experience or willingness to develop SQL proficiency.

Skills

  • Data visualization tools (e.g., Tableau, Google Data Studio)
  • SQL

Location

  • Ireland

Work Type

  • Full-time

Experience Level

  • 2 years of related experience

Education Level

  • Bachelor's Degree

Salary/Compensations

  • 50,000 - 76,000 EUR per year

Benefits

  • Quarterly bonuses
  • Restricted Stock Units (RSUs)
  • Paid Time Off policy
  • Region-specific benefits

About the Company

  • As the world's number 1 job site, our mission is to help people get jobs.
  • We strive to cultivate an inclusive and accessible workplace where all people feel comfortable being themselves.
  • We're looking to grow our teams with more people who share our enthusiasm for innovation and creating the best experience for job seekers.

Equal Opportunity

  • Indeed is deeply committed to building a workplace and global community where inclusion is not only valued, but prioritized.
  • We're proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment.
  • All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neuro-diversity, disability, age, or veteran status, or any other non-merit based or legally protected grounds.
  • Indeed provides reasonable accommodations to qualified individuals with disabilities in the employment application process.
  • For more information about our commitment to equal opportunity/affirmative action, please visit our Careers page (https://www.indeed.com/careers).