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About the Role

Performs administrative functions for the Property Management Team, ensuring professionalism and timely resolution of tenant requests and concerns.

Responsibilities

• Provide full administrative support, including phone support, typing reports, filing, and distribution of correspondence.
• Schedule and coordinate meetings and special events.
• Assist in lease administration activities, including tenant contacts and insurance information, and generate reports.
• Prepare and coordinate bid proposals, service contracts, and approved invoices.
• Assist in the bidding process and support Property Managers in ensuring compliance with C&W policies and procedures.
• Prepare and code invoices for Property Manager approval.
• Ensure office supplies and other necessary items are stocked.
• Ensure prompt and accurate completion of contract and certificates of insurance information in contract administration software.
• Track and file contracts and insurance certificates, and maintain a follow-up system for expirations.
• Monitor and maintain the property maintenance work order system and prepare monthly reports for the Property Manager on the status of tenant work orders.
• Maintain the property purchase order system.
• Maintain lease and contract files, as well as other files within the property management office.
• Promote and foster positive relationships with tenants and clients, and track service calls.
• Assist with monthly and quarterly management reports and annual budget preparation.
• Process management and maintenance staff hours, tenant bill back invoices through accounting, expense reports, monthly meter readings of properties, and check requests for review and approval.

Requirements

• Proficiency in Microsoft Office Suite.
• Ability to give and take direction.
• Ability to interface with decision makers in a professional manner.
• Ability to maintain confidential information.
• Ability to stand and walk for extended or continuous periods of time.
• Ability to ascend and descend staircases, ladders, and/or step stools.
• Ability to travel outside between buildings in varying outdoor weather conditions.
• Ability to remain in a stationary position (sit or stand) for 85% of the time.
• Ability to regularly operate office machinery.

Skills

• Communication Proficiency (oral and written)
• Customer Focus (internal and external)
• Organization Skills
• Interpersonal Skills
• Initiative
• Multi-tasking

Location

• Onsite

Work Type

• Full-time

Experience Level

• Customer service experience preferred

Education Level

• High school diploma/GED equivalent
• Bachelor’s degree preferred

Salary/Compensations

• $30.65 - $36.057692

Benefits

• Health insurance
• Vision insurance
• Dental insurance
• Flexible spending accounts
• Health savings accounts
• Retirement savings plans
• Life insurance programs
• Disability insurance programs
• Paid time away from work
• Unpaid time away from work
• Competitive pay

About the Company

• Cushman & Wakefield is a global real estate services firm.

Equal Opportunity

• Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities.
• Discrimination of any type will not be tolerated.
• In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email Accommodations@cushwake.com. Please refer to the job title and job location when you contact us.