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About the Role

As a consultant on the Operational Excellence Consulting team, you are responsible for driving successful outcomes for clients who have escalated metering and billing concerns. You are also responsible for driving cross-team alignment to implement sustainable corrective actions. You will lead client escalation projects from investigation to resolution, which often involves on-site investigations, analyses, corrective action planning and execution, and client communication.

Responsibilities

Maintain clear project priorities and ensure high-quality, timely deliverables are provided
Lead investigations to validate submetering designs, accuracy of project documentation, hardware installations, and billing methodologies, identifying gaps or discrepancies
Ensure the accuracy and integrity of meter and billing configurations by performing data analysis, validating energy and water rate models, and identifying billing anomalies
Assess issue scope and financial impact by developing materiality estimates and partnering with subject matter experts to validate outcomes
Act as the primary point of contact for stakeholders, communicating insights, risks, and recommendations to leadership while driving cross-functional alignment
Ensure effective execution and sustainability of corrective actions by monitoring outcomes and confirming resolution of identified issues
Support client communications by translating technical findings into clear, concise messaging and providing subject matter expertise as required
Travel to client sites throughout Canada and the USA

Requirements

Post-secondary education in Engineering, Energy Systems, Business, or a related discipline
2 years of experience in utilities, submetering, energy management, or a related analytical field
Strong understanding of metering systems, data validation, and billing processes
Strong written and oral communication skills with both internal and external stakeholders
Demonstrated experience managing complex investigations and cross-functional initiatives
Proficiency in Microsoft Excel and data analysis tools
Experience with metering or billing platforms is an asset
Knowledge of regulatory frameworks (e.g., Measurement Canada, OEB) is preferred

Skills

Data analysis
Metering systems
Billing processes
Client communication
Project management
Microsoft Excel

Location

Canada
USA

Work Type

Onsite
Travel

Experience Level

2 years of experience

Education Level

Post-secondary education in Engineering, Energy Systems, Business, or a related discipline

Salary/Compensations

$60,000 - $80,000 a year

Benefits

Fully company covered heath and dental benefits from day 1
Company funded Health Spending Account
Plan for retirement with Deferred Profit Sharing Plan (DPSP) and RRSP Matching
Support for continuous learning
Paid personal and sick days on top of vacation
Summer hours
Company sponsored social events

About the Company

Metergy has the energy, rapid growth and excitement of a startup, together with a rock-solid, recession-proof business that has a 45 year track record.
Metergy is a technology company that drives huge carbon emission reductions.
As one of North America’s most experienced submetering providers, Metergy has brought turnkey solutions to clients for over 45 years.
Metergy supplies, installs and remotely reads meters to measure individual suite consumption of electricity, water, gas, and thermal energy in multi-residential and commercial buildings, and bills and collects for the cost of commodities and administrative charges for the services provided.
The business model allows for long-term recurring revenue through an innovative Submetering as a Service (SaaS) model.
Submetering is proven to reduce in-suite energy consumption by 40%, driving decarbonization efforts for Metergy’s clients.
This performance has enabled Metergy to issue green bonds and obtain green financing.
Positioned as the #1 submeter provider in the New York and Canadian markets, and one of the largest in North America, Metergy has more than 900,000 contracted meters, issues over 4M utility bills annually and has over 500 team members.
Metergy is a portfolio company of Brookfield Infrastructure Partners.
Brookfield is one of the world’s largest investors, owners and operators of infrastructure assets across the utilities, transport, energy, data and sustainable resources sectors.
This sponsorship provides Metergy with access to large-scale capital, infrastructure investment expertise and global reach.
Our Mission: Provide building owners and occupants with accurate and reliable utility consumption data through market-leading expertise in turnkey submetering and billing, while fostering a workplace with inspired team members empowered to do more good.
At Metergy, we don’t just believe in our people; we champion them.
Metergy is recognized as a Great Place to Work for the second consecutive year.
Metergy is proud to build a workplace that’s respectful, inclusive, and high-performing.
Metergy is a team that leads with passion, thrives on positivity, and delivers with precision.
Metergy office location is in Markham but will be moving to North York toward the end of 2026!

Equal Opportunity

Our recruitment process includes accommodation for applicants with disabilities.
All accommodations will consider the applicant’s accessibility needs due to disability and are available upon request.