Regional Director - Clinic Support at Passion Dental Group Inc. | Hamilton, CAN | Rezi

Regional Director - Clinic Support at Passion Dental Group Inc.

Regional Director - Clinic Support

Passion Dental Group Inc. · Hamilton, CAN

1 weeks ago

Regional Director - Clinic Support

Passion Dental Group Inc. · Hamilton, CAN

10 days ago
Resume preview

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

As a Regional Director, you will provide leadership and operational support to a portfolio of Anytime Dental Group clinics across the Greater Toronto and Hamilton areas. Working closely with Clinic Managers, Associate Dentists, and our Support Office teams, you'll be responsible for developing high-performing leaders, improving operational excellence, supporting business growth, and ensuring every clinic delivers an exceptional experience for patients and team members alike. This is a highly collaborative leadership role that balances coaching, strategy, financial performance, and people leadership.

Responsibilities

  • Lead, coach, and develop Clinic Managers to build engaged, accountable, and high-performing teams.
  • Partner with clinic leadership to improve patient experience, operational excellence, and overall clinic performance.
  • Drive key business metrics including production, collections, treatment acceptance, hygiene optimization, scheduling efficiency, and profitability.
  • Review operational and financial reporting to identify trends, opportunities, and action plans.
  • Support clinics in achieving annual business plans, budgets, and growth initiatives.
  • Collaborate with People & Culture on recruitment, talent development, succession planning, employee engagement, and performance management.
  • Foster strong partnerships with Associate Dentists while supporting clinical autonomy and exceptional patient care.
  • Ensure clinics operate in compliance with regulatory requirements, company policies, health and safety standards, and operational best practices.
  • Champion change management initiatives and support the successful implementation of new programs and processes.
  • Build strong relationships with clinic teams through regular visits, coaching, and leadership presence.
  • Facilitate regional meetings and encourage collaboration, communication, and knowledge sharing across clinics.
  • Partner closely with Support Office teams, ensuring clinics receive proactive strategic support rather than transactional assistance.

Requirements

  • 5+ years of progressive leadership experience within the dental industry.
  • Multi-site leadership experience is strongly preferred.
  • Proven ability to coach and develop leaders while creating highly engaged teams.
  • Strong business acumen with experience managing budgets, KPIs, and operational performance.
  • Exceptional communication, relationship-building, and conflict resolution skills.
  • Ability to balance strategic thinking with hands-on operational support.
  • Strong organizational skills with the ability to prioritize multiple clinics and initiatives.
  • Comfortable using data to identify opportunities and drive informed business decisions.
  • Willingness to travel regularly throughout the Greater Toronto and Hamilton regions.

Skills

  • Coaching
  • Leadership development
  • Operational excellence
  • Business growth
  • Patient experience
  • Team leadership
  • Financial performance
  • Strategic thinking
  • Communication
  • Relationship-building
  • Conflict resolution
  • Organizational skills
  • Data analysis

Location

  • Greater Toronto Area & Hamilton Regions, Ontario

Work Type

  • Regular travel throughout the region required

Experience Level

  • 5+ years of progressive leadership experience
  • Multi-site leadership experience

Salary/Compensations

  • Competitive salary
  • Annual performance bonus opportunity

Benefits

  • Car & cell phone allowance
  • Health and dental benefits
  • Ongoing leadership development and mentorship

About the Company

  • Anytime Dental Group is part of Passion Dental Group, one of Canada's fastest-growing dental organizations.
  • Our clinics are built on a commitment to exceptional patient care, strong clinical partnerships, and empowering our people to thrive.
  • We believe our Clinic Managers and Regional Directors are more than operational leaders, they are culture builders, coaches, mentors, and trusted partners to the teams they support.
  • As we continue expanding across Ontario, we're building a network of exceptional leaders who are passionate about developing people, supporting practice growth, and creating outstanding experiences for both patients and employees.

Equal Opportunity

  • Passion Dental Group is committed to workplace diversity and provides accommodations to applicants with disabilities throughout our hiring process.
  • We do not use artificial intelligence or automated decision-making tools to screen or assess candidates; all applications are reviewed by our recruitment team.
  • Limited AI-enabled tools may be used solely for note-taking during phone screening interviews.
  • If you require accommodation at any stage of the hiring process, please let us know by emailing careers@passiondental.ca