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About the Role

At Fora, our technology is central to delivering exceptional workspace experiences, particularly across our Salesforce and commercial ecosystem. We are seeking a Technical Product Owner to lead strategy, optimization, and innovation for Salesforce and integrated platforms powering our commercial teams. This leadership role involves platform ownership, team management, and technical delivery to shape system evolution for growth, performance, and customer experience.

Responsibilities

Own the Salesforce roadmap for sales and commercial operations, aligning it with business priorities and growth plans.
Drive innovation across the platform, identifying opportunities to improve efficiency, visibility, and performance.
Lead the evolution of the wider ecosystem, ensuring all core platforms work seamlessly together.
Lead, mentor, and develop a team of Salesforce admins, developers, and Nexudus specialists.
Foster a culture of continuous improvement, accountability, and technical excellence.
Act as the escalation point for complex platform or technical issues.
Oversee the configuration, development, and integration of Salesforce with key systems including Pardot, CPQ, DocuSign, SAP, JustOn, Nexudus, and Freshservice.
Ensure reliable, scalable integrations across all platforms.
Champion automation and AI-driven solutions to streamline workflows and elevate the user experience.
Explore and implement emerging technologies to enhance sales performance and customer engagement.
Build strong, trusted relationships with Sales and Commercial leadership.
Translate business needs into clear, scalable technical solutions.
Work cross-functionally with Product, Marketing, Finance, and IT to prioritize and deliver impact.
Ensure strong data governance, platform security, and compliance.
Monitor platform performance, adoption, and ROI, providing insights to senior leadership.
Own technical and training documentation across the platform.
Manage relationships with external vendors and delivery partners.

Requirements

Proven experience in a Salesforce Product Owner or similar role within a complex, multi-system environment.
Strong knowledge of Salesforce Sales Cloud, Pardot, CPQ, and DocuSign.
Experience integrating Salesforce with ERP systems (ideally SAP), workspace platforms (e.g. Nexudus), and ITSM tools (e.g. Freshservice).
Track record of leading cross-functional teams and complex technical programs.
Strong stakeholder management skills, with the ability to translate business needs into delivery.
Familiarity with automation tools, AI technologies, and modern CRM innovation.
Experience in real estate or a flexible workspace environment is advantageous.
Expertise in Salesforce architecture, data modelling, and declarative development.
Strong hands-on capability with Flow, with working knowledge of Apex, SOQL, and Lightning components.
Experience with Pardot campaign management and lead scoring.
Strong understanding of CPQ configuration and pricing rules.
Experience working with REST/SOAP APIs and system integrations.
Ability to leverage Salesforce reporting and dashboards to drive actionable insight.
Strong problem-solving mindset, with excellent attention to detail.
Degree in Computer Science, Business Information Systems, or equivalent experience.
Agile/Scrum experience or certification preferred.

Skills

Salesforce
Salesforce Sales Cloud
Pardot
CPQ
DocuSign
SAP
JustOn
Nexudus
Freshservice
Automation
AI
CRM
Salesforce architecture
Data modelling
Declarative development
Flow
Apex
SOQL
Lightning components
Pardot campaign management
Lead scoring
CPQ configuration
Pricing rules
REST APIs
SOAP APIs
System integrations
Salesforce reporting
Dashboards
Problem-solving
Attention to detail
Agile
Scrum

Location

4 days in the office
1 WFA

Work Type

4 days in the office
1 WFA

Experience Level

Proven experience in a Salesforce Product Owner or similar role
Track record of leading cross-functional teams and complex technical programmes

Education Level

Degree in Computer Science, Business Information Systems or equivalent experience
Salesforce certifications (e.g. Administrator, Platform App Builder, Sales Cloud Consultant) highly desirable
Agile/Scrum experience or certification preferred

Benefits

Core working hours with flexibility
Two weeks ‘Work from Anywhere’
28 days’ annual leave + bank holidays
Your birthday off
Buy additional annual leave
5% matched pension scheme
Life assurance
Discounted gym membership
Health cash plan
Mental wellbeing support
Cycle to Work Scheme
Season Ticket Loan
25% off at Fora cafés
2 x volunteer days / year

About the Company

At Fora, we’re reimagining what the workplace can be.
We create inspiring, design‑led spaces that blend hospitality, community, and wellbeing—so people can work productively, creatively, and happily.
From our first London workspace over 20 years ago, we’ve grown to 60+ locations across the UK supporting 30,000+ members and partnering with trailblazing brands like Ocado, The British Fashion Council, and Pangaia.
Backed by The Office Group, Blackstone, and Brockton Capital, we’re growing fast and pioneering conscious design, sustainable construction, and workspaces that empower people to work in their own unique way.
At Fora, we’re not just shaping workplaces— we’re shaping the future of work.