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About the Role
Embark on a professional adventure in Greece, ideal for those seeking international experience, a gap year, or a fresh start after graduation. As a Customer Support Expert, you will serve as the primary point of contact for customers, ensuring high-quality service and positive experiences in a dynamic, multicultural environment.
Responsibilities
- Provide customer support via phone, chat, and email
- Answer inquiries and identify appropriate solutions for various issues
- Process and track requests through to successful resolution
- Ensure a positive customer experience with every interaction
- Build professional and trusting relationships with customers
- Collaborate with the team to achieve individual and collective goals
Requirements
- Fluent German language skills
- Good English language skills
- Strong communication and social skills
- Solution-oriented mindset and enjoyment of customer contact
- Good PC skills
- Organizational talent and multitasking ability
- Positive attitude and motivation to work in a dynamic international environment
- Team spirit and enjoyment of working with people from different cultures
Skills
- Customer support
- Communication
- Problem-solving
- Multitasking
- Teamwork
- PC proficiency
Location
- Greece
Work Type
- Full-time
Salary/Compensations
- Attractive monthly salary plus two additional monthly salaries per year
Benefits
- Flight costs to Greece covered
- Hotel accommodation upon arrival
- Assistance with finding long-term housing
- Comprehensive onboarding and training
- Free online Greek language courses
- Health insurance
- Numerous employee discounts
- Paid training by certified trainers
- Opportunities for personal and professional development
- Regular events and community initiatives
- Modern workplaces with comfortable break areas
About the Company
- Great Place to Work®-certified company
- International and supportive work environment
Equal Opportunity
- The company actively promotes diversity and equal opportunity