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About the Role

The Director of Enablement & Performance will own and execute a cross-functional enablement strategy focused on driving measurable improvements in performance at every level. You’ll work across departments to ensure every team has the skills, tools, knowledge, and confidence they need to deliver exceptional results. This is a highly cross-functional leadership role, reporting to the Chief Operating Officer, with strong partnerships across Sales, Product, Engineering, Marketing, Customer Success, and Support.

Responsibilities

Design and implement a unified enablement strategy that elevates performance across all departments.
Partner with functional leaders to understand performance gaps and develop targeted enablement solutions.
Build scalable onboarding programs that accelerate time to performance for new hires across all teams.
Ensure onboarding is role-specific, data-informed, and outcome-driven.
Develop and maintain a central knowledge ecosystem that enables on-demand learning and performance support.
Ensure documentation and training content are aligned with business goals and updated regularly.
Lead the enablement strategy for product releases, ensuring all teams can effectively position, support, and use new features.
Translate product complexity into clear, impactful training that improves product fluency and usage across functions.
Build programs that develop core competencies and functional excellence.
Partner with team leads to implement scalable coaching frameworks that reinforce learning and performance growth.
Define enablement KPIs (e.g., ramp time, quota attainment, customer satisfaction, support resolution rates).
Continuously assess impact of enablement programs and optimize based on performance data and feedback.

Requirements

7+ years in enablement, performance improvement, learning & development, or GTM operations, ideally within high-growth B2B SaaS companies.
Proven ability to drive measurable performance improvements across multiple functions.
Experience partnering with both go-to-market and technical teams.
Hands-on experience building content, onboarding flows, or enablement systems.
Comfortable working cross-functionally and collaborating with Sales, CS, Product, and Marketing teams.
Strong communication and stakeholder skills, you’re able to influence without formal authority.
Data-first mindset; experience setting and using KPIs and feedback loops to measure and improve impact.
Builder mentality, comfortable owning projects end-to-end, working through ambiguity, and iterating fast.

Skills

Enablement
Performance Improvement
Learning & Development
GTM Operations
SaaS
AI-enabled systems
Open-source communities
Communication
Stakeholder Management
Data Analysis
KPI Setting
Feedback Loops
Project Ownership
Cross-functional Collaboration

Location

Hybrid

Work Type

Hybrid

Experience Level

7+ years

Benefits

Excellent medical coverage
Pension and 401k program options
Stock option plan
25 days holiday/vacation
3 mental health days per year with an allowance
Birthday off
Professional development allowance
Quarterly outings
Annual off-site

About the Company

Gravitee is a 2025 Gartner® Magic Quadrant™ Leader, on a mission to govern the world’s intelligence.
We deliver the industry’s most advanced platform for Any API, Any Event, and Any AI Agent, trusted by global leaders like Michelin, Roche, and Blue Yonder.
We are bridging the gap between traditional tech and the new frontier of AI Security.
We combine the credibility of a market leader with the high-octane speed of a startup.
We hire "Hold Nothing Back" individuals - passionate professionals who want to redefine how the world interacts with technology.

Equal Opportunity

At Gravitee, we believe diverse perspectives make better products and stronger teams.
At Gravitee, no employee or applicant will be treated less favorably on the grounds of sex, marital status, race, color, nationality or ethnic or national origin, disability, gender, sexual orientation, gender identity, age, pregnancy or maternity, marital or civil partner status, or religion or belief.