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About the Role

The position is responsible for performing registration functions for outpatient and inpatient services, entering radiology service orders, gathering and entering patient and insurance information, collecting copays, and obtaining signed patient consents for treatment.

Responsibilities

• Registers patients for outpatient and inpatient services.
• Prepares appropriate paperwork for the service.
• Obtains, verifies, and inputs all pertinent information and signatures necessary for timely billing, including correct insurances, demographics, and diagnosis via Meditech.
• Completes all transfer and discharge transactions promptly.
• Collects payments from patients and issues receipts.
• Keeps a daily balance of cash drawer and petty cash box.
• Performs daily quality assurance checks.
• Orders all scheduled and non-scheduled radiology tests.
• Performs Local Medical Review Policy (LMRP) checks to ensure accurate diagnosing for correct payment of tests.
• Performs hospital switchboard operator coverage.
• Relays incoming and outgoing calls.
• Monitors operations of telephone and paging systems.
• Ensures telephone equipment is in good working order and reports problems.
• Monitors emergency alarms.

Requirements

• High School Diploma or GED preferred.
• Must be detailed oriented and passionate about customer service.
• Excellent communication and organizational skills.
• Ability to operate a data entry keyboard.
• Excellent math, organizational, and verbal communication skills.
• Experience with multiple systems, including MS Word, Excel, and PowerPoint.
• Medical Terminology preferred.
• Ability to read, write, and interpret documents in English such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to read, analyze, and interpret common scientific/trade/technical journals.
• Ability to write reports, business correspondence, and procedure manuals.
• Basic math skills and competency in creating figures such as proportions, percentages, rates, and/or ratios.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Must be flexible and adaptable to changing priorities and schedules; hours vary.

Skills

• Customer service
• Communication
• Organizational skills
• Data entry
• MS Word
• MS Excel
• MS PowerPoint
• Medical Terminology
• Switchboard operation
• Telephone systems
• Paging systems

Work Type

• Full-time

Education Level

• High School Diploma or GED preferred