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About the Role
Adams prioritizes creating a warm and welcoming environment for customers and team members, believing exceptional customer service goes beyond meeting needs. Each team member is expected to greet customers personally, serve them with friendly, polite, and knowledgeable assistance, and always put customer needs above other tasks. We value a workplace where employees treat each other with courtesy and respect, fostering a collaborative and supportive atmosphere.
Responsibilities
- Provide friendly, knowledgeable service to customers in person and over the phone
- Keep shelves, displays, and all areas of the department clean, organized, and well-stocked
- Monitor product quality and presentation, addressing any packaging or display issues
- Unpack, price, and stock inventory accurately with correct signage, including the use of a HHT
- Operate the register and assist with bagging and loading customer purchases
- Maintain both indoor and outdoor spaces, including sweeping, dusting, and straightening products
- Prioritize customer assistance over tasks and help create a positive shopping experience
Requirements
- Knowledge or willingness to learn about products and their location on the sales floor
- Bringing helpful service to all customers
- Ability to demonstrate and set the example for Adams’ culture and values
- Ability to operate Adams’ point of sale systems
- Willingness to work collaboratively and communicate with a team of co-workers and managers
- Exhibit enthusiasm, positivity and/or knowledge about Adams’ products and quality
- Consistently move, adjust, and position items weighing up to 50 pounds
- Occasionally ascend/descend a stepstool, stepladder, and/or ladder
- Repeating motions that may include the wrists, hands and/or fingers for duration of shift
- Communicate with others to exchange information
- Moving self in different positions to accomplish tasks including in tight and confined spaces
- When appropriate, working in outdoor weather conditions
- Stand for majority of your shift, including squatting and/or stretching
Skills
- Customer service
- Product knowledge
- Inventory management
- Point of sale systems operation
- Communication
- Teamwork
- Enthusiasm
- Positivity
Location
- Garden Center
Work Type
- Full-time
Benefits
- Competitive compensation
- Generous medical, dental and vision coverage
- Voluntary benefits like pet insurance
- Paid time off
- Holiday pay
- Flexible pay schedules with DailyPay
- Employee Discount
About the Company
- Adams prioritizes creating a warm and welcoming environment for both our customers and team members.
- We believe exceptional customer service goes beyond meeting needs—it’s about treating everyone with genuine respect, kindness, and appreciation.
- We value a workplace where employees treat each other with the same courtesy and respect as our customers, fostering a collaborative and supportive atmosphere that reflects our commitment to service excellence.