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About the Role

The Partner Sales Manager collaborates with the Braze GTM team, Delivery, and Tech partners to achieve mutually beneficial commercial outcomes. This role involves building and maintaining strong relationships with Partner Leads and their GTM teams to foster a thriving Partner Community, ultimately benefiting Braze teams through pipeline generation, deal support, and retention, while providing partners with new opportunities and customers with best-in-class solutions.

Responsibilities

Collaborate with GTM teams (AEs, AMs, BDRs) to identify opportunities for partners to support pipeline generation and win deals.
Work with Customer teams (AMs, CSMs) to identify opportunities for partners to drive utilization, growth, and reduce churn risk for existing Braze customers.
Develop mutually agreed-upon, win-win Joint Business Plans (JBPs) with partners, detailing shared objectives, success measures, stakeholders, methods, and review cadences.
Incorporate Growth Plans, Partner Marketing, Awareness & Enablement, Partner-Led Opportunities (PLO), and Customer Success objectives into JBPs.
Collaborate with marketing to develop an annual Partner Marketing Calendar and engage partners for events.
Possess a strong understanding of team territory, including existing customers, Target A & B accounts, and overlapping tech/services integrations via Crossbeam.
Serve as a trusted advisor to the Sales Director on the Braze ecosystem within their territory.
Coach AEs on Partner Engagement Best Practices.
Effectively engage senior stakeholders within the partner ecosystem, aligning with their priorities and the value of partnering with Braze.
Identify gaps and opportunities within the Partner Ecosystem to grow the Partner Network.
Build strong, trusted relationships with Partner Leads and contacts.
Run account mapping, enablement, and QBR sessions to understand overlaps with Technology and Agency Partners.

Requirements

5 or more years of experience working for a technology vendor in a partner, vendor, agency, or customer role.
Passionate about Customer Engagement and working with leading technology in this space.
Deep experience and a point of view to engage senior stakeholders across various organizations about martech architecture, solutions, and the benefits of a composable approach.
Strong relationship-building skills and an existing network within the space.
Self-starter driven by success and effective time management.
Ability to influence and ensure GTM teams stay on top of their accounts and follow up.

Skills

Customer Engagement
Martech architecture
Composable approach
Relationship-building
Time management
Influence
Account mapping
Enablement
QBR sessions
Crossbeam

Location

New York
Austin
Berlin
Bucharest
Chicago
Dubai
Jakarta
London
Paris
San Francisco
São Paulo
Singapore
Seoul
Sydney
Tokyo

Work Type

Hybrid

Experience Level

5 or more years

Salary/Compensations

Competitive compensation that may include equity

Benefits

Competitive compensation
Equity
Retirement Plans
Employee Stock Purchase Plans
Flexible paid time off
Comprehensive benefit plans covering medical, dental, vision, life, and disability
Fertility benefits
Equal paid parental leave
Professional development
Formal career pathing
Learning platforms
Yearly learning stipend
Curated in-office employee experience
Opportunities to give back to your community
Annual company-wide Volunteer Week
Donation matching
Employee Resource Groups

About the Company

Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™.
Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses.
Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement.
From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
The company has been consistently recognized as a Leader in marketing technology by industry analysts.
Named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026.
Named a 2026 Best Places to Work by Built In.
Named a 2025 America’s Greenest Companies by Newsweek.
Named a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®.
Proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.

Equal Opportunity

At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran.
If you hesitate to apply for a role unless you meet 100% of the criteria, we encourage you to apply, as we’d love to meet you.