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About the Role

This role is central to advancing Chubb's reputation by shaping and executing external messaging and brand reputation through earned news placements, drafting press releases, statements, and executive talking points. It also leads Chubb's media monitoring, measurement, and intelligence function with a data- and AI-forward mindset.

Responsibilities

• Draft, edit, and distribute press releases, statements, media pitches, briefing memos, and executive talking points.
• Identify proactive story opportunities and pitch top-tier and trade publications.
• Serve as a point of contact for reporters, responding to inquiries and partnering with subject-matter experts, business units, and Legal.
• Prepare Chubb executives for media and event speaking engagements, including interview prep and message development.
• Develop and execute GEO/AEO-optimized external content to increase message visibility among news reporters.
• Collaborate across social media, content, internal communications, marketing, and business units to ensure earned media efforts are coordinated and promoted.
• Support Chubb's global media monitoring team by setting priorities, supporting a distributed team, and building standards, templates, and playbooks for scalability.
• Operate and strengthen Chubb's news monitoring and real-time crisis intelligence capabilities.
• Shape Chubb's news briefing reports for senior leaders, ensuring curated coverage with context.
• Own Chubb's media measurement framework, defining priority KPIs and translating them into outcomes tied to business priorities.
• Apply AI models and strategies to scale core monitoring functions, including sentiment analysis and entity tagging.
• Support Chubb's AI visibility strategy by tracking mentions in LLM responses and executing AI media relations strategy.
• Manage the budget and day-to-day relationship with media monitoring vendors.

Requirements

• Experienced professional in media relations.
• Data- and AI-forward mindset for media impact measurement and optimization.
• Sound news judgment.
• Ability to partner with subject-matter experts, business units, and Legal.
• Experience preparing executives for media engagements.
• Understanding of GEO/AEO-optimized content.
• Ability to collaborate across various departments.
• Experience setting priorities for a global team.
• Ability to build standards, templates, and playbooks.
• Experience operating news monitoring and crisis intelligence capabilities.
• Experience shaping news briefing reports for senior leaders.
• Experience defining KPIs and translating them into business outcomes.
• Experience applying AI models for monitoring functions.
• Experience tracking mentions in LLM responses.
• Experience managing budgets and vendor relationships.

Skills

• Media Relations
• Earned Media
• Press Release Drafting
• Statement Drafting
• Executive Talking Points
• Media Pitching
• Media Monitoring
• Media Measurement
• Data Analysis
• AI Models
• Sentiment Analysis
• Entity Tagging
• Crisis Communications
• Content Development
• Cross-functional Collaboration
• Budget Management
• Vendor Management

Location

• New York City

Work Type

• Onsite

Experience Level

• Manager
• Experienced professional

About the Company

• Chubb is a world leader in insurance with operations in 54 countries.
• Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.
• The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise, and local operations globally.

Equal Opportunity

• Chubb is committed to equal employment opportunity and compliance with all laws and regulations pertaining to it.
• Employment, training, compensation, promotion, and other conditions or opportunities of employment are provided without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law.
• Performance and qualifications are the only basis upon which employees are hired, assigned, promoted, compensated, developed, and retained.
• Chubb prohibits all unlawful discrimination, harassment, and retaliation against any individual who reports discrimination or harassment.