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About the Role

We are hiring our first dedicated Integrations Product Manager to own how hotel data flows into Inn-Flow. Hotel management companies run on a fragmented landscape of property management systems (PMS), and the revenue, occupancy, and statistical data those systems produce is the foundation of everything Inn-Flow does. Your job is to eliminate manual data entry by owning the strategy and roadmap for PMS integrations, partnering closely with Engineering, PMS vendors, and customer-facing teams. This is an individual-contributor role reporting to the Chief Product Officer.

Responsibilities

Own the integration roadmap, defining which property management systems to connect to and deepen, prioritized by customer portfolio coverage, revenue impact, and effort.
Map the PMS landscape, maintaining a clear view of platforms, data exposure, and connection methods (API, file transfer, partner/aggregator).
Make build-vs-partner decisions, weighing direct integrations against third-party aggregators and middleware.
Own the pipelines that automate the capture of nightly revenue, occupancy, and statistical data from PMS into Inn-Flow.
Define how PMS data maps into Inn-Flow’s systems and own the customer experience for reviewing and approving data.
Establish monitoring, reconciliation, error handling, and alerting for integration feeds.
Manage technical and working relationships with PMS vendors and data partners.
Drive partnerships and API access to expand system coverage and onboard properties efficiently.
Work with customers, Implementation, and Support to understand data pain points and automation opportunities.
Turn integration needs into clear requirements, partner with Engineering through delivery, and ensure customer adoption.
Track integration coverage, automation rate, data accuracy, and time-to-connect to inform prioritization.

Requirements

3+ years in product management in a B2B SaaS environment, with meaningful time spent on integrations, APIs, platform, or data products.
Hands-on experience shipping integrations or data pipelines, understanding REST APIs, webhooks, and file-based transfer (SFTP/CSV).
Fluency with data structure, mapping, and normalization, with a focus on accuracy.
AI-first mentality for accelerating integration work and solving complex data problems.
Strong cross-functional instincts to build trust and drive work without formal authority.
Excellent written communication skills for explaining technical trade-offs and status to any audience.
A bias for action, high ownership, and comfort operating in a fast-moving, EOS-driven environment.

Skills

Integrations
APIs
Platform
Data Products
REST APIs
Webhooks
File-based transfer (SFTP/CSV)
Data mapping
Data normalization
AI
Cross-functional collaboration
Written communication
Product management

Location

Raleigh

Work Type

Hybrid
Remote
Onsite

Experience Level

3+ years

Benefits

Health, dental, and vision insurance
Short-Term Disability & Life Insurance
401(k) with a generous employer match
Flexible vacation and PTO
Paid holidays plus a floating holiday
Paid volunteer time
Hybrid work schedule
Beautiful, modern office in downtown Raleigh
Employer-paid monthly parking
Monthly team socials and regular celebrations
Quarterly all-hands meetings

About the Company

Inn-Flow is a company focused on integrating hotel data.
We believe great work starts with taking great care of our people.

Equal Opportunity

Inn-Flow is proud to be an Equal Opportunity Employer, upholding a work environment free from discrimination and harassment.
Hiring decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, family status, or any other non-business consideration.
We stand firmly against discrimination and harassment in any form.