Client Engagement Coordinator at Sidley Austin | New York, United States | Rezi

Client Engagement Coordinator at Sidley Austin

Client Engagement Coordinator

Sidley Austin · New York, United States

1 weeks ago

Client Engagement Coordinator

Sidley Austin · New York, United States

8 days ago
Resume preview

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

The Client Engagement Coordinator is a key team member within the Marketing Department, supporting the regional Business Development and Marketing team with activities focused on promoting lawyers and practices, and enabling client engagement. The role involves learning about the firm's lawyers, practices, and clients, and collaborating across offices and functions for integrated business development and marketing efforts.

Responsibilities

  • Coordinates the production and distribution of legal updates to clients, including formatting, approvals, posting, and reporting.
  • Works with the marketing team to plan and execute client events, including invitations, registration, staffing, and follow-up.
  • Supports office client entertainment activities, including managing ticket assets and allocation.
  • Coordinates with the Digital Communications team to maintain website content.
  • Assists in drafting internal announcements and news items for the website and social media.
  • Assists with the preparation and tracking of regional awards and rankings submissions.
  • Coordinates sponsorships for regional conferences and seminars.
  • Coordinates with the Creative team to develop and distribute event invitations and sponsorship ads.
  • Drafts and updates lawyer biographies.
  • Coordinates professional photos for lawyers.
  • Manages office inventory of client gifts.
  • Generates and updates marketing materials such as brochures and presentations.
  • Maintains the Firm’s CRM system, tracking activities, ensuring contact accuracy, and guiding users.
  • Assists in maintaining and updating marketing department databases for events, rankings, and experience.
  • Performs basic research and data collection on clients, industries, and competitors.
  • Maintains accurate records for marketing expenses and prepares payment requests.
  • Assists with Marketing Department support for other Firm departments.
  • Interacts with vendors as needed.
  • Performs administrative and other assigned projects.

Requirements

  • A Bachelor’s degree from an accredited university.
  • Excellent writing and proofreading skills.
  • Proficiency in Microsoft Office and Outlook.
  • Previous professional experience, especially event management and/or marketing (preferred).
  • Knowledge of customer relationships, pipeline, and experience management databases such as InterAction, Salesforce, and/or Foundation (preferred).
  • General understanding of legal competitive landscape (preferred).
  • Strong organizational skills.
  • Strong attention to detail.
  • Good judgment.
  • Strong interpersonal communication skills.
  • Superior relationship building skills.
  • Strong analytical and problem-solving skills.
  • Able to work harmoniously and effectively with others.
  • Able to preserve confidentiality and exercise discretion.
  • Able to work under pressure.
  • Able to manage multiple projects with competing deadlines and priorities.

Skills

  • Microsoft Office
  • Outlook
  • InterAction
  • Salesforce
  • Foundation

Location

  • New York

Work Type

  • Hybrid

Experience Level

  • Entry Level
  • Mid Level

Education Level

  • Bachelor's Degree

Salary/Compensations

  • $60,000 to $65,000

Benefits

  • Bonus eligibility
  • Comprehensive benefits program

About the Company

  • Sidley Austin LLP is a global law firm.

Equal Opportunity

  • Sidley Austin LLP is an Equal Opportunity Employer.