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About the Role

As a Product & Technology Operations Manager, you will drive operational excellence to deliver innovation by optimizing workflows, enhancing collaboration, and amplifying release communication. You will ensure teams are equipped with the right tools and processes to deliver impactful products efficiently and foster a culture of pride by sharing compelling progress updates. This is a maternity cover role with a fixed-term contract until July 31, 2027.

Responsibilities

Evaluate and refine processes across the operating model to improve efficiency, collaboration, and scalability.
Track key indicators of team effectiveness and use them to identify opportunities for improvement.
Facilitate workshops, discussions, and collaborative problem-solving sessions to address cross-departmental challenges.
Ensure clear and consistent communication of roadmap updates, release plans, and key initiatives across teams.
Act as the central coordination point for internal communication and cross-functional projects within the Product & Technology organisation.
Develop working relationships with team members and stakeholders to understand context and surface issues early.

Requirements

Proven track record of driving improvements in ways of working and communication strategies within a global or cross-functional environment.
Familiarity with product development lifecycles, especially in SaaS or tech-driven organisations.
Experience identifying and implementing process improvements within a team or operating model.
Some exposure to coaching or mentoring others on best practices.
Demonstrated ability to streamline workflows and implement scalable processes.
Ability to spot patterns and connect dots across teams and processes, rather than treating issues in isolation.
Outstanding communication skills, with the ability to tailor messages to diverse audiences and articulate complex concepts clearly.
Strong facilitation skills with the ability to lead discussions, workshops, and cross-functional initiatives.
Proficiency in using data and analytics to inform and optimize processes.

Skills

Operations
Program Management
Product Development Lifecycles
Process Improvement
Coaching
Mentoring
Operational Excellence
Communication
Facilitation
Data Analysis

Location

Hybrid
Remote

Work Type

Fixed-term contract
Hybrid
Remote

Experience Level

2+ years of experience in operations, program management, or a related role.

Benefits

Flexible four-day Flexi-Week at full pay
No reduction to annual holiday allowance
Variety of different paid special leaves
Flexi-Office
Hybrid/remote work possibilities
Support and access to various health and well-being initiatives and sports offers
Access to Awin Academy training suite
Monthly remote working allowance
Support for remote workspace setup
Peer-to-peer appreciation program
Additional benefits in terms of health, well being, security and more (discussed upon interview)

About the Company

Established in 2000, Awin is proud of our dynamic, social and inclusive culture.
Our virtual ‘Life @ Awin’ hub brings our colleagues from across the globe together for various social activities.
Diversity & Inclusion are paramount to us, and we proudly pursue and hire diverse team members.
We champion uniqueness and authenticity; this is who we are at our core.
Our network of affiliate partnerships are diverse and transparent, as are the employees powering our vision to build the world’s leading open partner ecosystem.
Awin is part of the Axel Springer group.

Equal Opportunity

We welcome all backgrounds, identities, and experiences.
If you need support at any point in the application or interview process, please let us know.