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About the Role

As a Sales Manager B2C for heat pumps and photovoltaic systems, you will guide our customers towards their individual energy solution, from initial consultation to informed purchase decisions. You will manage the customer journey from consultation to decision, impressing with expertise, empathy, consulting skills, and sales strength.

Responsibilities

• Conduct digital consultations and develop suitable solutions for customers' individual situations.
• Collaborate closely with the internal sales department to create customized and needs-based offers.
• Support customers through the decision-making process and ensure a smooth transition to implementation.
• Build long-term, trusting customer relationships and contribute to customer recommendations through high-quality consulting.
• Document customer interactions systematically in CRM systems and proficiently use digital sales tools.

Requirements

• Experience in sales, consulting, or a comparable customer-oriented role.
• Enjoy guiding people through important decisions and building long-term customer relationships.
• Work in a structured and independent manner, maintaining an overview of multiple customer concerns.
• Proficiently use digital tools (e.g., CRM systems) or quickly learn new systems.
• Think solution-oriented and find suitable paths to individual energy solutions with customers.
• Identify customer needs, think solution-oriented, and act independently.
• Enthusiasm for sustainable energy solutions and the energy transition.
• Very good German language skills.

Skills

• CRM systems
• Digital sales tools
• Consulting
• Sales
• Customer relationship management
• Photovoltaics
• Heat pumps

Location

• Berlin
• Remote

Work Type

• Full-time
• Hybrid

Experience Level

• Experienced

Benefits

• Competitive compensation
• Training and personal development opportunities
• Flexible work options
• Home office possibility

About the Company

• Vattenfall provides comprehensive electricity and heat solutions to millions of customers in Northern Europe with approximately 20,000 employees.
• We are committed to contributing to quality of life through energy every day.
• We are seeking individuals dedicated to our customers and a sustainable society.

Equal Opportunity

• We believe that diversity makes our company more efficient and attractive.
• Applications from individuals of all ages, gender identities, sexual orientations, and ethnic-cultural backgrounds are welcome.
• Severely disabled individuals will be given special consideration with equal qualifications.
• A pre-employment screening is part of the recruitment process.