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About the Role
We are seeking a motivated and enthusiastic individual to join our Leadership Office team as a Leadership Support Assistant. The successful applicant will be organised, proactive, and adaptable to changing priorities in a busy environment. You will be a strong team player, able to work with discretion and professionalism while supporting senior leaders across a range of services. You will provide administrative and organisational support to Corporate Directors and other senior leaders, and provide cover and support across the wider Leadership Office when required. You will be able to work on your own initiative, manage competing priorities, and take a proactive approach to your workload. Previous administrative experience is essential, and experience of working in a local authority or public sector environment would be beneficial but is not essential. We are looking for someone who can remain calm under pressure, prioritise a varied workload, and maintain a high level of accuracy and attention to detail. You will be a confident communicator, able to build effective working relationships with senior managers, elected members, partners, and colleagues across the organisation. You will have experience of drafting correspondence, organising and supporting meetings, preparing presentations, and producing accurate minutes. You will be confident using a range of IT packages, including Microsoft Office applications, and have experience of managing busy inboxes and coordinating diaries. Above all, you will be professional, reliable, and committed to providing a high-quality support service to senior leaders.
Responsibilities
- Inbox management ensuring emails are responded to daily as appropriate
- Managing demanding diaries
- Management of emails, letters and phone calls - responding to or delegating as necessary on the cabinet members behalf
- Secretariat of Team and Board meetings
- Organising internal/external events and meetings as requested
- Liaising with colleagues across directorates to ensure delivery of Management Boards key projects
Requirements
- Numeracy and literacy qualification e.g. GCSE English and Maths or equivalent
- Satisfactory employment references and CIFAS identity checks
- Satisfactory declaration of interest
- Ability to speak fluent English with confidence and accuracy, sufficient for the effective performance of their role
Skills
- Strong team player
- Ability to work with discretion and professionalism
- Ability to work on your own initiative
- Ability to manage competing priorities
- Proactive approach to workload
- Ability to remain calm under pressure
- Ability to prioritise a varied workload
- High level of accuracy and attention to detail
- Confident communicator
- Ability to build effective working relationships
- Experience of drafting correspondence
- Experience of organising and supporting meetings
- Experience of preparing presentations
- Experience of producing accurate minutes
- Confident using a range of IT packages, including Microsoft Office applications
- Experience of managing busy inboxes
- Experience of coordinating diaries
- Professional
- Reliable
- Committed to providing a high-quality support service
- Ability to work in a fast paced environment is desirable
Location
- London
Work Type
- Full time
- Fixed Term Contract (12 months)
Experience Level
- Previous administrative experience is essential
- Previous assistant experience is not essential but the ability to work in a fast paced environment is desirable
Education Level
- Numeracy and literacy qualification e.g. GCSE English and Maths or equivalent
- Relevant professional qualifications are encouraged but not essential
Salary/Compensations
- SO1 £38,256 - £39,276
Benefits
- Fair pay and conditions
- Workplace well-being
- Skills and progression
- Diversity and recruitment
- Flexible working options
About the Company
- Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work.
- We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities.
- Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents.
- London Borough of Waltham Forest is one of the Mayor of London’s Good Work Standard employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace.
Equal Opportunity
- Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff.
- The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population.
- We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace.
- The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all.
- Respecting Diversity is a core Council value.
- To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting.
- The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first.
- This includes those candidates who self-identify as having a disability for the purposes of the Disability Confident scheme.
- We are keen to support employees to balance their working life with other commitments.
- Wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council.