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About the Role

In this important position, you will manage a selection of our clients, ensuring their needs are met and our products are utilized. Additionally, you will be responsible for generating profitable new revenue through cross-selling and up-selling.

Responsibilities

• Define and achieve sales targets based on specific KPIs, aligned with business strategy and implemented through portfolio and account plans.
• Communicate with, advise, and visit clients to resolve issues, address inquiries, and promote Radius products.
• Drive revenue growth sustainably and collaboratively through innovative ideas.
• Gather customer feedback, communicate it internally, and initiate projects to enhance the customer experience.
• Report regularly on results and recommend improvements to the Head of Account Management.
• Stay informed about market and product trends, and communicate relevant content internally and to clients.
• Collaborate effectively with Sales and Customer Service teams.
• Independently collect customer data and updates throughout the customer journey and maintain them in our CRM.

Requirements

• Professional experience in Account Management and/or completed commercial apprenticeship.
• Practical experience with Salesforce Service Cloud and MS Office (especially MS Excel).
• A passion for sales and customer service.
• Excellent communication skills with a service-oriented mindset.
• Team management skills – continuously improving yourself and those around you.
• Strong analytical and organizational skills.

Skills

• Salesforce Service Cloud
• MS Office
• MS Excel
• Communication
• Team Management
• Analysis
• Organization

Location

• Germany

Work Type

• Full-time

Experience Level

• Professional

Education Level

• B.Sc. in Business Administration, Sales, or other relevant areas
• Commercial apprenticeship

Salary/Compensations

• EUR 33000 - EUR 42000

Benefits

• 37.5h week
• Attractive salary package with fixed and variable components
• Opportunities for professional development
• €40 shopping credit per month (after probation)
• Discounted membership in Urban Sports Club
• Corporate Benefits (discounts at various brands)
• Voluntary company pension plan
• Regular team events and incentives

About the Company

• Radius is one of the leading service providers in the global fleet and logistics market.
• With a team of over 2,800 employees, we operate daily in over 14 countries.
• We offer fuel cards, GPS solutions, and other innovative solutions for efficient fleet management.
• Radius issues over 1 million cards annually and manages over 2.8 billion liters of fuel each year.

Equal Opportunity

• Radius is an equal opportunity employer.
• We welcome people regardless of age, disability, gender identity, ethnicity, religion or belief, sexual orientation, or background.
• We are committed to an inclusive and accessible application process for all candidates.
• If you require adjustments or support during the process, please let us know.