Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

The Cargo Operations and Planning Manager is accountable for executing the Premia operational plan by providing clear direction, proactive decision-making, and effective communication to a large team within a unique, semi-automated warehouse. This role requires managing high-quality operational performance while utilizing new systems and data to oversee and adjust the automated elements of the facility.

Responsibilities

• Monitor and report on Premia operations' health.
• Track and optimize operational performance and systems.
• Drive effective communication with internal and external departments.
• Provide guidance to a team of direct reports.
• Collaborate with stakeholders to identify and implement business changes.
• Drive process improvements and devise innovative planning strategies.
• Lead circa 75 warehouse, data, and retail colleagues.
• Produce a shift-by-shift operational plan using data sources and workflow principles.
• Act as a subject matter expert for the semi-automated warehouse operations.
• Manage and optimize the warehouse management system and mechanical handling system.
• Lead local industrial relations discussions with trade unions.
• Lead, manage, and coach a team to meet productivity and performance targets while ensuring safety and security.
• Provide on-shift direction and management through effective communication and briefings.
• Analyze and interpret complex situations to effectively deliver the operational plan.
• Act as the accountable manager for Premia’s operational performance when communicating internally and with external stakeholders.
• Collaborate with service partners to ensure smooth and efficient operations.
• Own Business Contingency Plans and Local Operating Procedures for Premia.
• Implement plans to mitigate operational risk.
• Support and take accountability for the delivery of strategic projects.
• Support and drive the culture of continuous improvement through lean techniques and leadership.
• Manage performance and people policies for a team of direct reports.

Requirements

• Educated to degree level or relevant working experience.
• Demonstrated experience in people management, including the ability to motivate, coach, and develop teams effectively.
• Proficiency in using warehouse management systems or creating logistic delivery plans.

Skills

• Leadership
• Communication
• Organisational Skills
• Problem-Solving
• Analytical Thinking
• Technical Proficiency
• Customer Focus
• Adaptability
• Collaboration
• Attention to Detail
• Continuous Improvement
• Knowledge of Regulatory Compliance
• H&S Qualifications (preferred)
• Familiarity with modern IT systems and tools used in logistics operations.
• Knowledge of IAG Cargo systems such as iCargo, Cargo Compact, FLY, ATR (not essential)

Location

• Globally recognised logistics business

Work Type

• Full-time

Experience Level

• Management

Education Level

• Degree level or relevant working experience

Salary/Compensations

• Competitive salary
• Bonus

Benefits

• Unlimited basic and premium standby tickets on British Airways and group airlines.
• Up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family.
• Flexible bank holiday policy.
• Access to LinkedIn Learning.
• Access to Rosetta Stone Language courses.
• Free onsite gym facility.
• Access to the UNMIND app.
• Community of Mental Health First Aiders.
• Access to discounts on Apple, Cinema tickets and other perks through Perks at work.

About the Company

• IAG Cargo is one of the world’s largest airfreight logistics organisations.
• We move cargo that positively impacts society worldwide.
• We are the logistics and cargo brand of International Airlines Group (Aer Lingus, British Airways, Iberia, Level and Vueling).
• Powered by five airlines, our reach is truly global.
• We believe in keeping the world’s economies turning.
• We operate with determined attitudes, curious minds, collaborative actions and heartfelt pride.
• We are a globally recognised logistics business, that is Trusted to Deliver.

Equal Opportunity

• Our recruitment procedures positively support our diversity and inclusion agenda.
• All candidates are considered strictly on their merits in relation to the criteria for the role, treated fairly and consistently, and have their individual needs responded to throughout the process.