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About the Role

This position is responsible for managing a portfolio of customers, focusing on delivering exceptional service and driving business growth. The role may involve managerial responsibilities for a small country or area, overseeing account activities and ensuring team alignment.

Responsibilities

• Drive revenue growth for designated accounts by managing sales and profitability.
• Lead negotiations for pricing agreements, managing credit, pricing, and rebates for key accounts.
• Defend and protect Givaudan's base business in assigned markets and with assigned customers.
• Create, communicate, and implement strategic Annual Development Plans (ADPs), sales forecasts, and budgets for key accounts.
• Define and track Key Performance Indicators (KPIs) to measure success.
• Oversee the quality and quantity of projects within the pipeline.
• Build and maintain strong relationships with key customer decision-makers.
• Coordinate all Givaudan activities related to designated accounts.
• Analyze market trends and competitor activities to identify opportunities and threats.
• Collaborate with cross-functional teams (Marketing, Technical, Regional Account Managers, and Operations) to meet customer needs.
• Engage in ongoing learning and development to stay current with industry trends and best practices.

Requirements

• 4-6 years successful sales, marketing, or customer relationship experience in the food or related industry.
• Proven ability to apply strategic planning, budgeting, and forecasting skills.
• In-depth understanding of customer profiles, preferences, and the competitive landscape.
• Strong understanding of customer strategies, initiatives, priorities, and launch processes.
• Thorough understanding of profitability goals for key accounts.
• Capable of executing all account management steps in the brief handling process.
• Skilled in identifying unmet customer needs and generating new business opportunities.
• Strong ability to build and maintain strong relationships with key customer decision-makers.
• Excellent written and verbal communication skills.
• Ability to work collaboratively with cross-functional teams.
• Proactive approach to continuous learning and staying updated on industry trends.

Skills

• Account Management
• Strategic Planning
• Budgeting
• Forecasting
• Customer Relationship Management
• Negotiation
• Sales
• Marketing
• Profitability Analysis
• Communication
• Collaboration

Location

• Singapore

Work Type

• Full-time

Experience Level

• 4-6 years

Education Level

• University degree

About the Company

• Givaudan is a company that celebrates the beauty of human experience and creates for happier, healthier lives with love for nature.
• They deliver food innovations, craft inspired fragrances, and develop beauty and wellbeing solutions.
• With over 17,000 employees worldwide, Givaudan fosters a culture of learning and exploration.
• The Singapore office is central to innovation for the Asia-Pacific region, working with research, creation, and production units, as well as a perfumery school.
• Givaudan aims to be a greater force for good, with employees shaping the future and making a positive difference on billions of people.
• The company values diverse perspectives from different cultures, backgrounds, and experiences.
• Givaudan welcomes everyone regardless of race, gender identity, sexual orientation, age, disability, culture, or religion.

Equal Opportunity

• Everyone — regardless of race, gender identity, sexual orientation, age, disability, culture, religion, or any personal circumstances — is warmly welcomed at Givaudan, a place where we all love to be and grow.