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About the Role

Lead the transformation of Financial Services across Europe by building Treatwell's payments strategy, turning complex strategy into commercial impact, building strong partnerships, and driving growth across multiple markets.

Responsibilities

• Own and lead Treatwell's European payments strategy across card machines, online payments, transaction fees, Tap to Pay, capital and future financial products, defining the commercial roadmap, pricing and growth priorities.
• Own Treatwell's strategic relationship with Stripe at a European level, acting as the senior commercial point of contact and leading joint planning, reviews and escalations.
• Partner with Product, Supply, Finance, Operations, Legal and local market teams to embed payments into acquisition, onboarding, account management and retention.
• Translate strategy into clear execution plans with owners, timelines and KPIs, proactively removing blockers and driving accountability across teams that don’t report directly into the role.
• Drive adoption, transaction volume, wallet share, revenue and margin growth across Europe, owning the European rollout strategy for card machines and payment hardware.
• Build scalable playbooks, pricing guidance and sales narratives that help local market teams drive payments adoption on the ground.

Requirements

• Significant experience in payments, fintech, embedded finance, SaaS, marketplaces, commercial strategy or product-led growth.
• Strong understanding of payment products, including online payments, card terminals, transaction fees, Tap to Pay, merchant services, capital or embedded finance.
• Experience leading commercial strategy across multiple markets, ideally in a central or group-level role.
• Proven experience managing strategic third-party relationships, ideally with providers such as Stripe, Adyen, Worldpay, SumUp or Square.
• Strong analytical skills and confidence building business cases, commercial models and senior leadership updates.
• Excellent stakeholder management and the ability to influence and drive accountability without direct authority.

Location

• Milan
• Amsterdam
• London

Work Type

• Permanent
• Full-time

Experience Level

• Leadership

Salary/Compensations

• €90K – €140K

Benefits

• A permanent leadership role with real scope to shape a brand-new strategic pillar for Treatwell across Europe.
• A competitive base salary and bonus package, benchmarked to senior payments/fintech leadership roles in your market.
• Access to a dedicated platform for mental wellbeing.
• All the tools and technology you need to do your best work.
• A rare opportunity to build and own a new growth engine for Treatwell from the ground up.

About the Company

• Treatwell helps Europe's best salons and spas digitalize their business, grow their revenue and improve the experience they offer their clients.
• We're a team of 800+ people working every day to transform the beauty industry across Europe.
• We've built the leading salon management software, connected to Europe's number one marketplace, helping thousands of professionals run and grow their business.
• Over 55,000 partner salons
• Present in 14 countries
• More than 23.5 million bookings every year
• An international, innovative and fast-growing company where your work has a real, visible impact.

Equal Opportunity

• At Treatwell we're committed every day to creating and maintaining an inclusive workplace, built on mutual respect and valuing everyone's uniqueness.
• We offer equal opportunities to all our candidates and employees, without any form of discrimination.