Head of Sales (B2C) (m/w/d) – High-Volume Inbound Sales at Talentspring Academy Group | Berlin, New York, DEU | Rezi

Head of Sales (B2C) (m/w/d) – High-Volume Inbound Sales at Talentspring Academy Group

Head of Sales (B2C) (m/w/d) – High-Volume Inbound Sales

Talentspring Academy Group · Berlin, New York, DEU

1 weeks ago

Head of Sales (B2C) (m/w/d) – High-Volume Inbound Sales

Talentspring Academy Group · Berlin, New York, DEU

13 days ago
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About the Role

This role is a leadership position focused on structure, performance management, and continuous organizational development within a high-volume, data-driven B2C sales environment. The focus is on managing sales teams, optimizing processes, and driving performance through systems, metrics, and clear routines.

Responsibilities

  • Scale the sales organization by developing clear structures, KPI systems, performance routines, forecasting, and capacity management.
  • Act as a strategic sparring partner to the founder, contributing to decisions on growth, segmentation, prioritization, and organizational development.
  • Manage and optimize the sales funnel and pipeline logic, continuously improving conversion rates, lead times, forecast accuracy, and transparency.
  • Lead, develop, and scale a performance-oriented sales team through clear goals, coaching, performance management, and effective hiring and onboarding processes.
  • Refine target group segments, use cases, and pricing logic, translating market and performance data into sales priorities.
  • Develop scalable campaign and outbound structures in collaboration with Marketing and Growth.
  • Drive the advancement of Sales Tech and AI landscape, evaluating tools and automations for efficiency and transparency.
  • Collaborate cross-functionally with Marketing, Product, Operations, and Customer Success to ensure a seamless customer journey.

Requirements

  • Proven experience in building or scaling large B2C sales teams (approx. 30-50 employees) in high-frequency environments.
  • Experience in establishing robust team, leadership, and control structures that function stably under high volume.
  • Leadership with clarity, consistency, and a role model approach.
  • Understanding of how to set clear performance standards, establish routines, and foster a culture of ownership, discipline, and performance.
  • In-depth experience in data-driven B2C sales, ideally in call center, subscription, or comparable high-volume setups.
  • Ability to design funnels, conversation flows, and processes for repeatable performance.
  • Ability to work confidently in environments with high tempo, clear targets, and measurable performance.
  • Solution-oriented under pressure, making data-based decisions and providing team stability.
  • Low ego, high accountability, measuring success by results and taking responsibility for team performance.
  • Strong analytical skills and KPI orientation, managing sales through metrics and dashboards.
  • Understanding of performance drivers such as conversion rates, utilization, forecast accuracy, ramp-up times, and team productivity.
  • Affinity for technology and processes, utilizing CRM, funnel logic, performance tracking, and AI-driven automation.
  • Strong communication skills, clear, binding, and audience-appropriate.
  • Native-level German language skills (C2) and good English skills.

Skills

  • Sales Management
  • Performance Management
  • Organizational Development
  • B2C Sales
  • Call Center Operations
  • Data Analysis
  • KPI Tracking
  • Process Optimization
  • Team Leadership
  • Sales Enablement
  • Forecasting
  • Capacity Management
  • CRM
  • AI Integration
  • Cross-functional Collaboration

Location

  • Germany

Work Type

  • Full-time

Experience Level

  • Leadership
  • Management

Salary/Compensations

  • Competitive fixed salary
  • Performance-oriented, transparent variable compensation
  • Potential for long-term participation in company success

Benefits

  • Freedom to shape with entrepreneurial responsibility
  • Opportunity to develop sales organization along clear growth goals
  • Build structures, teams, and control logic for measurable, predictable, and scalable performance
  • Work closely with the founding team
  • Data-driven decision making
  • Societal impact with economic relevance
  • Help reposition people professionally and close skills gaps
  • Scalable environment with a solid foundation
  • Support, resources, and clear strategic direction
  • Ambitious culture - low politics, high trust
  • Performance-oriented, transparent, and solution-focused work environment
  • High learning curve
  • Part of the C-level
  • Deep insights into company building, organizational development, go-to-market, and scaling
  • Access to a strong network of investors, industry decision-makers, and partners

About the Company

  • Talentspring Academy Group is a dynamically growing group of state-recognized digital-first educational institutions.
  • Focuses on digital vocational fields, retraining individuals without formal qualifications, career changers, and job seekers for in-demand digital roles.
  • Offers state-certified, practical, and relevant programs in areas like Artificial Intelligence, Online Marketing, and Digital Sales.
  • Combines the agility of an EdTech with the reach of established educational players.
  • Strategic partner GoStudent and co-shareholder Studienkreis Group provide a unique infrastructure with 900 locations nationwide.
  • The company is experiencing a growth spurt with a clear product-market fit, AI-first DNA, societal impact, and unique market access.

Equal Opportunity

  • Decisions regarding hiring and employment are not based on race, religion, ethnic or national origin, nationality, gender identity, sexual orientation, disability, or age.
  • Provides a safe workplace and actively combats discrimination and harassment.
  • Committed to ensuring every individual develops to their fullest potential without disadvantage.
  • Proud of its diverse team and ensures this lived diversity is met in every position.