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About the Role

As a Hospitality Operations Supervisor, you will play a key leadership role in the successful delivery of hospitality operations across a variety of premium event environments. Leading teams during exhibitions, conferences, concerts and live events, you'll be responsible for creating a positive working environment, maintaining exceptional service standards and ensuring every guest receives a memorable experience.

Responsibilities

Lead, motivate and support hospitality teams to deliver exceptional guest experiences.
Coordinate the setup, operation and close-down of hospitality areas during live events.
Maintain high standards of service, presentation and operational excellence.
Conduct team briefings and provide ongoing coaching and support throughout service.
Resolve guest queries and operational challenges in a professional and timely manner.
Work closely with kitchen, bar and operations teams to ensure seamless event delivery.
Ensure compliance with food safety, health & safety and company procedures.
Lead by example, representing Legends and Olympia with professionalism at every event.

Requirements

Previous supervisory or team leadership experience within hospitality, events, food and beverage operations or premium service environments.
Strong leadership, communication and people management skills.
The ability to make confident decisions and remain calm under pressure.
Excellent organisational skills, attention to detail and personal presentation.
A proactive, solutions-focused approach with a passion for coaching and developing others.
Flexibility to work evenings, weekends and major live events.
Experience within luxury hotels, fine dining, premium hospitality, corporate hospitality, exhibitions, conferences or live events would be advantageous.

Skills

Leadership
Communication
People Management
Decision Making
Calm Under Pressure
Organisational Skills
Attention to Detail
Personal Presentation
Proactive Approach
Solutions-Focused
Coaching
Developing Others

Location

London

Work Type

Casual
Flexible Working

Experience Level

Supervisory
Team Leadership

Salary/Compensations

Competitive Rate of Pay

Benefits

Flexible Working
Fortnightly Pay
Sociable Workforce
Opportunities to Grow

About the Company

Olympia is one of London's leading live event venues, welcoming millions of visitors every year to internationally recognised exhibitions, conferences, entertainment and cultural events.
As part of Legends Global, you'll join a professional hospitality team delivering premium experiences across restaurants, hospitality suites, VIP lounges, bars and exclusive event spaces.
Every event is different, providing exciting opportunities to work within one of London's most dynamic hospitality environments.
At Legends Global, we are committed to leading the entertainment industry towards a greener, faster, and more innovative digital future.
We aim to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers.

Equal Opportunity

We are committed to active inclusion, diversity, and equal opportunities.
This commitment begins with our recruitment and selection process.
We welcome discussions about flexible working arrangements.
If you need reasonable adjustments at any stage of our recruitment process, please let us know in your application.
We are dedicated to providing a fair and transparent assessment process and will do our utmost to accommodate your needs.