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About the Role
Our Future Health is seeking a Senior Commercial Insights Analyst to partner with Commercial and Marketing teams. This role involves understanding growth opportunities, customer segments, commercial performance, and informing future investment and planning through data analysis. You will translate complex data into actionable insights, supporting strategic decision-making across the organization.
Responsibilities
- Develop market and customer intelligence, including market sizing, competitive analysis, and external research.
- Shape segmentation and Ideal Customer Profiles (ICP) in partnership with Commercial and Marketing teams.
- Support strategic commercial decision-making by providing analysis and recommendations.
- Build and scale analytics foundations, including data models, reporting structures, and analytical frameworks.
- Inform commercial performance insight through dashboards, reporting, and analysis.
- Support forecasting and planning by developing revenue forecasts, pipeline models, and scenario analyses.
- Define and govern commercial metrics in collaboration with Revenue Operations, Marketing, and Finance.
- Strengthen pipeline visibility and CRM effectiveness.
- Support sales and marketing effectiveness by evaluating campaign performance, channel effectiveness, and acquisition strategies.
- Deliver customer and account intelligence to support business development and commercial growth initiatives.
- Run performance reviews and drive accountability with clear reporting and actionable recommendations.
- Deliver actionable insights by transforming complex analyses into compelling stories and recommendations.
Requirements
- Significant experience in commercial analytics, commercial strategy, market intelligence, growth analytics, or a related field.
- Strong SQL skills and experience with BI tools such as Omni, Looker, Tableau, or Power BI.
- Experience building data models and working with large, complex datasets.
- Experience working with CRM platforms such as HubSpot or Salesforce and understanding commercial pipelines.
- Experience with forecasting, scenario modelling, and commercial performance analysis.
- Strong understanding of commercial and marketing metrics including conversion rates, CAC, LTV, pipeline performance, and revenue growth.
- Experience developing insights that inform strategic business decisions.
- Excellent problem-solving skills and attention to detail.
- Strong stakeholder management and communication skills, with the ability to influence decision-making through data.
- Experience facilitating business reviews and performance discussions with senior stakeholders.
- Comfortable working in a fast-moving and evolving environment.
Skills
- SQL
- BI tools (Omni, Looker, Tableau, Power BI)
- Data modeling
- CRM platforms (HubSpot, Salesforce)
- Forecasting
- Scenario modelling
- Commercial performance analysis
- Commercial and marketing metrics (conversion rates, CAC, LTV, pipeline performance, revenue growth)
- Problem-solving
- Stakeholder management
- Communication
- Market sizing
- Segmentation
- Competitive analysis
- Analytics pipelines
- dbt
- Ideal Customer Profiles (ICP)
- Go-to-market strategies
- External market data sources
- Research methodologies
Location
- London (Holborn)
Work Type
- Hybrid
- Flexible
Experience Level
- Senior
Salary/Compensations
- £78,000
Benefits
- Generous Pension Scheme (up to 12% employer contribution)
- 30 Days Holiday pro rata + Bank Holidays
- Enhanced Parental Leave
- Cycle to Work Scheme
- Home & Tech Savings
- EV Scheme
- £1,000 Employee Referral Bonus
- Wellbeing Support (Mental Health First Aiders, 24/7 online GP, Employee Assistance Programme)
- Central London office in Holborn
About the Company
- Our Future Health is an ambitious collaboration between public, charity, and private sectors focused on improving health through prevention, early detection, and treatment of diseases.
- It aims to speed up the discovery and evaluation of new methods for early disease detection and treatment.
- With over 2.5 million volunteers, it is the world's largest health research program of its kind, featuring a diverse volunteer group.
- Technology and data are central to its mission, powering websites, clinics, analytics systems, and sensitive data processing pipelines.
- The organization is committed to building a financially sustainable entity that enables life-changing health research at scale.
Equal Opportunity
- We recognise the importance of having a diverse workforce and ensuring that all candidates, regardless of their background, have equitable access to our application process.
- We proactively encourage applicants who identify as having a disability, neurodiversity, or long-term health conditions to let us know if they require any reasonable adjustments as part of their application process.
- If you do require any reasonable adjustments, please email us at talent@ourfuturehealth.org.uk