Werkstudent (m/w/d) im Bereich Eskalationsmanagement (16-20 Wochenstunden) at Becker Büttner Held Rechtsanwälte Steuerberater Unternehmensberater PartGmbB | Berlin, DEU | Rezi

Werkstudent (m/w/d) im Bereich Eskalationsmanagement (16-20 Wochenstunden) at Becker Büttner Held Rechtsanwälte Steuerberater Unternehmensberater PartGmbB

Werkstudent (m/w/d) im Bereich Eskalationsmanagement (16-20 Wochenstunden)

Becker Büttner Held Rechtsanwälte Steuerberater Unternehmensberater PartGmbB · Berlin, DEU

1 weeks ago

Werkstudent (m/w/d) im Bereich Eskalationsmanagement (16-20 Wochenstunden)

Becker Büttner Held Rechtsanwälte Steuerberater Unternehmensberater PartGmbB · Berlin, DEU

14 days ago
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About the Role

This role involves supporting existing projects in the energy industry, focusing on escalation management and the processing, structuring, and digitalization of administrative documents. You will contribute to implementing and further developing digital processes and tools, handling customer feedback, and assisting the team with daily tasks and administrative duties.

Responsibilities

  • Support existing projects in the energy industry within escalation management.
  • Process, structure, and digitize administrative documents.
  • Participate in the implementation and further development of digital processes and tools.
  • Record customer feedback received electronically, by phone, or by mail and document it.
  • Support the team in daily business and administrative tasks.

Requirements

  • Currently enrolled in a law or business law degree program.
  • Available for at least 1 year.
  • First experiences in project management are advantageous.
  • Very good German language skills (at least C1 level).
  • Quick comprehension.
  • Structured and independent way of working.
  • Strong "do-it" mentality.
  • Strong communication skills.

Skills

  • Project Management
  • Escalation Management
  • Digitalization
  • Process Implementation
  • Customer Feedback Handling
  • Documentation
  • Administrative Tasks
  • Communication

Location

  • Berlin
  • Munich
  • Cologne
  • Hamburg
  • Stuttgart
  • Erfurt
  • Brussels

Work Type

  • Mobile work possible
  • Full-time

Experience Level

  • Student

Education Level

  • Law degree program
  • Business law degree program

Salary/Compensations

  • 18 Euro per hour for Bachelor students
  • 20 Euro per hour for Master students

Benefits

  • Modern work environment
  • Centrally located offices
  • Interdisciplinary collaboration
  • Support for personal development
  • Flexible working hours
  • Discounted lunch
  • Attractive discounts and rebates from well-known providers
  • Company health management
  • Discounted membership at Urban Sports

About the Company

  • The BBH Group develops tailored solutions for the legal, business, tax, and strategic challenges of its clients.
  • Offers full-service consulting including legal advice, auditing, tax advice, and management consulting.
  • Serves clients across all industries, including the energy and infrastructure sectors.
  • Around 1,000 employees work in Berlin, Munich, Cologne, Hamburg, Stuttgart, Erfurt, and Brussels.