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About the Role

As a Shift Lead, you will be pivotal in ensuring a safe working and shopping environment, overseeing your shift to cultivate a great experience for colleagues and customers daily. Your role is key to B&Q's ambition to make every customer count, ensuring the store is a place colleagues love to work and customers love to shop.

Responsibilities

• Be the heartbeat of the store day-to-day and ensure operations are running smoothly.
• Make sure colleagues are deployed correctly to ‘make every customer count’ throughout your shift.
• Be the first point of contact for customers and colleagues.
• Make sure our stores are safe at all times.

Requirements

• Passionate about customers and doing the right thing for them.
• Like to have a global view and not be constrained to specific areas of the store.
• Safety conscious and use an eye for detail to spot compliance opportunities.
• Enjoy interacting with colleagues and working in a team.
• Like to bring energy to each day and motivate those around you.
• Confident to have autonomy and trust to make decisions for the customer at pace.

Location

• TW13 6EZ

Work Type

• Full Time
• Part Time
• Permanent Contract

Salary/Compensations

• £15.40 per hour

Benefits

• Pension
• 6.6 Weeks Holiday
• Award-winning pension scheme
• ShareSave options
• Payroll giving
• Employee Assistance Programme
• Shopping discounts
• Colleague wellbeing benefits

About the Company

• Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love.

Equal Opportunity

• We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
• You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.