Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

This role provides hands-on exposure to the full lifecycle of bids, from qualification to post-bid review, supporting the Deployment Lead and learning how clinical, technical, legal, and commercial teams collaborate on tender responses.

Responsibilities

• Support bid qualification and develop clear bid plans, timelines, and responsibilities.
• Prepare, coordinate, and submit public sector tenders, panel applications, and RFx responses across AU health markets.
• Continuously monitor tender portals and online sources for new open tenders relevant to Heidi.
• Draft and refine response content that addresses health system priorities and scoring criteria.
• Coordinate inputs from subject-matter experts into bid responses.
• Support internal reviews, maintain version control, and ensure timely, compliant submissions.
• Track tender timelines, deliverables, and internal review checkpoints across multiple bids.
• Assist with completing customer security questionnaires and vendor assessment documentation.
• Support drafting of strategic positioning statements and supporting artefacts for tenders.
• Participate in post-bid reviews to capture feedback and lessons learned.
• Maintain and improve tender response playbooks, reusable content libraries, and bid templates.
• Maintain the market penetration map and TAM/market coverage data for the AU enterprise market.
• Support territory planning and account mapping, keeping account and coverage data current.
• Maintain competitive positioning documents and monitor key competitor developments.
• Support research into new market and expansion opportunities.
• Build and maintain sales enablement assets, including competitive positioning documents, conference playbooks, and presentation content.
• Support customer case study development, including sourcing, drafting, and coordinating reviews.
• Manage pipeline and CRM hygiene, including creating and qualifying deal records in HubSpot.
• Maintain quarterly deal trackers, clean up reports and dashboards, and build/enrich outbound contact lists.
• Compile weekly enterprise reports and summaries for leadership syncs.
• Keep account plans and deal notes current for priority accounts.
• Support logistics and content for enterprise events and roadshows.
• Maintain case studies, pricing models, and business case templates with current data.
• Support deal owners with research, document preparation, and follow-ups for active enterprise deals.
• Prepare commercial and technical artefacts for enterprise opportunities.
• Help systematize repeatable processes, including checklists, knowledge bases, and workflows for tenders and enterprise deals.
• Contribute to internal automation initiatives.

Requirements

• Exceptional written communication skills, with the ability to draft clear, structured, professional documents.
• Highly organized with strong attention to detail and the ability to juggle multiple deadlines.
• Comfortable with numbers and maintaining models, trackers, and market data with accuracy.
• Proactive, resourceful, and able to work independently with light-touch direction.
• Interest in healthcare, government procurement, or B2B enterprise sales.
• Currently studying or recently completed a degree in business, law, health, communications, or a related field.
• Cross-disciplinary thinking ability to connect dots across commercial, clinical, technical, and operational domains.
• A generalist mindset, comfortable switching between varied contexts and picking up unfamiliar problems quickly.

Skills

• Bid support
• Tender support
• RFx responses
• Market intelligence
• Sales operations
• CRM management (HubSpot)
• Reporting
• Document preparation
• Process systematization
• Written communication
• Organization
• Attention to detail
• Data accuracy
• Proactiveness
• Resourcefulness
• Independent work
• Healthcare interest
• Government procurement interest
• B2B enterprise sales interest
• Cross-disciplinary thinking
• Generalist mindset

Location

• Australia

Work Type

• Hybrid
• Full-time

Experience Level

• Internship

Education Level

• Degree in business, law, health, communications, or a related field

Benefits

• Direct mentorship from the Deployment Lead and exposure to senior commercial leaders
• Hands-on experience with real enterprise deals and public sector tenders
• A front-row seat to how AI is transforming healthcare delivery
• Ownership of meaningful work from day one
• Flexible hybrid working
• Opportunity to fast track startup career

About the Company

• Heidi is building the future of healthcare by providing clinicians with an AI Care Partner.
• Their clinical AI products have processed administrative data for 73 million patient visits and support over 2.5 million patient sessions weekly in 190+ countries.
• The company's mission is to double the world's healthcare capacity and strengthen the human connection in medicine.
• They have achieved product-market fit with a freemium medical scribe and are expanding their offerings.
• Heidi focuses on real-world impact, sustainable performance, and building something that matters.
• They operate on outcomes over inputs and hold themselves to a high standard because healthcare demands it.