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About the Role
As a Business Operations professional at Augustus, you will manage a core operational domain of the bank daily. Operations are structured around customer workflows, with each domain functioning like a product team. Your primary responsibility is to eliminate backlogs and queues by building systems that automate processes, aiming for a 'dark bank' model where operations run autonomously.
Responsibilities
- Manage core operational domains of the bank day-to-day.
- Run cases, reviews, and escalations within your assigned operational domain.
- Automate processes to eliminate queues and manual work.
- Document failure modes in existing processes.
- Translate learnings from manual work into rules, flows, and agents for automation.
- Collaborate with Engineering and Product teams to ship automated solutions.
- Take ownership of operational workflows and drive measurable improvements.
- Handle edge cases and build the next wave of automation.
Requirements
- Experience automating real-world work with AI tools.
- Willingness to perform manual work to understand processes deeply before automating.
- Proactive approach to identifying and solving problems.
- Ability to work independently and close knowledge gaps without a formal training program.
- Commitment to the 'dark bank' operational model.
- Based in New York or willing to relocate.
Skills
- Process automation
- Systems thinking
- Problem-solving
- AI tools
- Workflow design
- Data analysis
- Collaboration
Location
- New York
Work Type
- Full-time
- Onsite
Experience Level
- Not specified
Education Level
- Not specified
Salary/Compensations
- $100,000-$125,000
Benefits
- Equity
- Relocation support
- Visa support
- Latest Apple gear (MacBook + AirPods)
- Lunch benefit
- Gym benefit
- Office in the heart of the city
- 4x on-/offsites per year
- Annual development budget
About the Company
- Augustus is building a stablecoin-native clearing bank, aiming to update global clearing systems for the internet era.
- The company has received conditional approval from the OCC to charter America's first stablecoin-native clearing bank.
- Augustus operates with a 'dark bank' philosophy, focusing on autonomous operations and system-driven automation.
- The company is backed by $40M from investors including Valar Ventures, Creandum, and founders of Ramp, Deel, and Circle.
- Augustus is already regulated and operational in Europe, clearing Euros and stablecoins, and is now building its US team.
Equal Opportunity
- Augustus is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected.
- Augustus will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status.