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About the Role
Join The Walt Disney Company and help shape how millions of fans connect with Disney stories, brands and experiences across social media. As Supervisor, Social Media & Influencers, UK & EMEA, you will play a key role in supporting the delivery of our EMEA Social Media and Influencer strategy. Working as part of the Cross-Company Social Media Team, you will help create engaging, social-first content, build meaningful audience connections, and support influencer activity across Disney brands and lines of business. This role partners closely with teams across the business, external agencies and market stakeholders to bring campaigns and content to life across UK and EMEA social channels. You'll combine creativity, organisation and platform expertise to ensure our social activity is audience-led, insight-driven and aligned with brand standards and business priorities. You'll join a team grounded in our Disney values — acting with Integrity, welcoming everyone through Inclusion, embracing boundless Creativity, working together through Collaboration, and caring deeply for our Community.
Responsibilities
- Act as a dedicated social media and influencer partner for either the Disney Animation & Pixar portfolio or the Marvel & Lucasfilm portfolio, helping to develop and execute franchise-specific campaigns, content and audience engagement strategies across UK and EMEA markets.
- Support the planning, execution and optimisation of social media and influencer activity across Disney UK and EMEA brand channels.
- Help deliver best-in-class, social-first content that strengthens brand affinity and drives audience engagement.
- Support the rollout of social media and influencer playbooks, guidelines and best practice across EMEA markets.
- Manage mid-sized influencer campaigns, including talent identification, outreach, briefing, contracting, campaign delivery and reporting.
- Assist with major influencer projects and support the implementation of The Walt Disney Company Influencer Guidelines.
- Coordinate the creation and sourcing of social content by briefing agencies, designers, content creators and external partners from concept through to completion.
- Support integrated campaigns and digital events through content planning, copywriting, creative briefing, approvals, asset distribution, publishing, scheduling and reporting.
- Monitor channel, content and campaign performance, using insights to identify trends, share learnings and inform future plans.
- Help support tactical paid social activity, including amplification recommendations, optimisation and performance reporting.
- Work with markets and platform partners to support new channel launches, platform innovation, account verification and troubleshooting.
- Maintain strong governance and security standards across social media accounts, including user access reviews and platform best practices.
- Champion audience-first thinking by sharing platform trends, emerging formats and industry developments with the wider team.
- Support local and regional initiatives through competition management, evergreen asset distribution and inclusive content representation.
- Manage the day-to-day workload and priorities of the Social Media Intern.
- Present project updates, recommendations and new opportunities to stakeholders where appropriate.
Requirements
- Experience working within a social media, digital marketing or integrated marketing environment, either agency-side or client-side.
- Experience managing social media platforms in a professional capacity.
- Experience working with influencers, content creators or talent-led campaigns.
- Strong understanding of major social platforms, audience behaviours, emerging trends and platform innovations.
- Ability to analyse performance data and translate insights into actionable recommendations.
- Experience monitoring campaign performance against agreed KPIs and benchmarks.
- Excellent project management and organisational skills, with the ability to manage multiple priorities and deadlines.
- Strong written and verbal communication skills, with the ability to adapt messaging for different audiences and stakeholders.
- Collaborative approach and ability to build strong working relationships across teams, markets and functions.
- Proactive, solutions-focused mindset with strong attention to detail.
- Commercial awareness and ability to identify opportunities to enhance performance and engagement.
- Confidence using Microsoft Office tools including Excel, PowerPoint/Keynote and Word.
- Ability to thrive in a fast-paced, constantly evolving digital and cultural landscape.
- Motivated self-starter who enjoys taking ownership and driving projects forward.
Skills
- Social media
- Digital marketing
- Integrated marketing
- Influencer marketing
- Content creation
- Audience engagement
- Campaign management
- Performance analysis
- Project management
- Communication
- Collaboration
- Microsoft Office Suite
Location
- London, United Kingdom
Work Type
- Hybrid
- Full time
Experience Level
- Supervisor
Benefits
- 25 days annual leave
- Private medical insurance & dental care
- Free Park Entry
- Disney Discounts
- Excellent parental and guardian leave
- Employee Resource Groups
About the Company
- The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. Disney is committed to forming a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.
Equal Opportunity
- We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.