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About the Role
Ace & Tate is seeking an Optical Assistant for their London Coal Drops Yard location. This role involves creating a welcoming store atmosphere, providing style advice, educating customers on lens options, ensuring frame quality, and managing sales transactions.
Responsibilities
- Create a welcoming vibe by making every customer feel seen and excited to be in store.
- Deliver clear style advice by helping customers find frames that feel right for them and sharing helpful style tips.
- Share your knowledge by explaining the differences between lenses, coatings, and fits so customers can make the right choice.
- Get every detail right by polishing lenses, adjusting frames, and ensuring every pair leaves looking sharp and ready to wear.
- Handle sales with care by guiding customers through lens upgrades, coatings, and add-ons to make sure they leave with exactly what they need.
Requirements
- Availability on at least one weekend day (Saturday or Sunday) is required.
- Depending on store needs, additional shifts may be added to your schedule.
Location
- London Coal Drops Yard
Work Type
- 8 hours
Salary/Compensations
- £14.80 per hour
Benefits
- Up to 16% monthly bonus when store targets are reached.
- 28 days of holiday entitlement, increasing up to 33 days after two years of service based on full-time employment.
- Wellbeing support, including healthy snacks, a collaboration with ClassPass, and the opportunity to book free sessions with a certified psychologist through OpenUp.
- Up to two free pairs of glasses per year, plus discounts for friends and family.
- Frequent and memorable team events.
- Unlimited access to our internal learning portal.
About the Company
- Hi, we’re Ace & Tate – and yes, we make glasses. But more than that, we make working here worth your while.