Senior Insight Analyst – Retailer Customer Success Team at NielsenIQ | London, GB | Rezi

Senior Insight Analyst – Retailer Customer Success Team at NielsenIQ

Senior Insight Analyst – Retailer Customer Success Team

NielsenIQ · London, GB

2 weeks ago

Senior Insight Analyst – Retailer Customer Success Team

NielsenIQ · London, GB

15 days ago
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About the Role

Analysts are key to delivering value to retail partners by combining data, FMCG, and retail expertise to drive actionable insights for strategic and tactical decision-making. This client-facing role involves acting as a trusted partner to retailer stakeholders and collaborating with internal teams, leveraging data to translate complex information into clear, impactful recommendations and understanding the UK grocery landscape, market trends, and shopper behavior.

Responsibilities

  • Build and maintain strong relationships with client stakeholders and internal teams, acting as a trusted advisor, leading confident, data-driven conversations.
  • Own day-to-day client servicing and respond to key business questions and support delivery against account plans aligned to client objectives.
  • Translate client challenges and hypotheses into clear analytical briefs, deliver high-quality analysis using EPOS (and other relevant datasets).
  • Create compelling, story-led outputs that drive action and influence decisions, challenge assumptions and bring fresh, commercially relevant perspectives.
  • Develop a deep understanding of the client’s business and UK FMCG market dynamics.
  • Identify opportunities to enhance the partnership and unlock additional value and contribute to both strategic recommendations and tactical actions.
  • Integrate multiple data sources to provide a holistic view of performance.
  • Contribute to team development, training, and best practice sharing.
  • Support junior team members where applicable and contribute to internal initiatives to continuously improve client service.

Requirements

  • Strong analytical experience within FMCG, retail, or market research.
  • Experience working with retail or consumer data (EPOS / panel preferred).
  • Proven ability to turn data into clear, actionable insights.
  • Strong client management and stakeholder engagement skills.
  • Confident presenter with well-developed storytelling ability.
  • Strong commercial acumen and understanding of business drivers.
  • Experience combining multiple datasets into a single narrative.
  • Exposure to account planning or strategic client development.

Skills

  • Data analysis
  • FMCG expertise
  • Retail expertise
  • Storytelling
  • Client relationship management
  • Stakeholder engagement
  • EPOS data analysis
  • Panel data analysis
  • Commercial acumen
  • Business driver understanding
  • Strategic planning
  • Team development

Location

  • London
  • Oxford

Work Type

  • Full-time
  • Hybrid

Experience Level

  • Dependent on objective criteria including experience, skills, and internal equity considerations.

Salary/Compensations

  • 40000 GBP to 47000 GBP gross per year

Benefits

  • Flexible working environment
  • Volunteer time off
  • LinkedIn Learning
  • Employee-Assistance-Program (EAP)
  • Career & Learning development
  • Amazing 'people first' culture with plenty of flexibility

About the Company

  • NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth.
  • In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach.
  • With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™.
  • NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.
  • We provide the most complete and trusted view of consumers and markets in 90 countries covering 90% of the world’s populations.
  • Focusing on consumer-packaged goods manufacturers and retailers, we combine unparalleled datasets, pioneering technology, and the industry’s top talent to create insights that unlock innovation and redefine what’s possible.

Equal Opportunity

  • We are committed to equal pay and pay transparency. Remuneration decisions are made using gender-neutral and objective criteria.
  • At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve.
  • We believe that embracing a wide range of perspectives drives innovation and excellence.
  • All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws.
  • We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact.