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About the Role
As a Senior Account Executive at ICON, you will foster client relationships, driving strategic initiatives, and contribute to the advancement of innovative treatments and therapies. Your experience in account management and client services will be key in delivering high-quality outcomes and mentoring colleagues.
Responsibilities
- Develop and maintain strong relationships with clients, serving as a primary point of contact for communication and support.
- Collaborate with cross-functional teams to understand client needs, develop solutions, and ensure the successful delivery of services.
- Identify opportunities for account expansion and revenue growth, leveraging industry trends and market insights.
- Manage the end-to-end sales process, from lead generation to contract negotiation and close.
- Monitor account performance, track key metrics, and identify areas for improvement to enhance client satisfaction and retention.
Requirements
- Proven experience in account management, sales, or client services within the pharmaceutical, biotechnology, or clinical research industry.
- Strong understanding of clinical trial operations, regulatory requirements, and industry standards.
- Excellent communication, negotiation, and interpersonal skills, with the ability to build rapport and influence stakeholders at all levels of the organization.
- Results-oriented mindset with a track record of achieving sales targets and driving business growth.
- Willingness to travel as required (approximately 40%).
- Must have the legal right to work in the country where the role is based.
Skills
- Account management
- Client services
- Sales
- Communication
- Negotiation
- Interpersonal skills
Work Type
- Full-time
Experience Level
- Senior
Education Level
- Bachelor's degree in business administration, life sciences, or a related discipline
Salary/Compensations
- Competitive base salary and performance related incentives
Benefits
- Health and wellbeing programmes including medical, dental, and vision coverage where applicable
- Retirement and pension plans
- Life assurance and disability coverage
- Employee assistance programmes and wellbeing resources
- Learning and development opportunities through structured training and career pathways
About the Company
- ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.
- As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.
Equal Opportunity
- ICON is an equal opportunity employer.
- We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.
- If you require reasonable accommodations during the recruitment process, please let us know or submit a request here.