About the Role
Join our high-performing Online team as an Ecommerce Specialist. You will be responsible for the end-to-end delivery of website content across Australian, New Zealand, and South African websites, ensuring all campaigns, promotions, and customer touchpoints are engaging, accurate, and optimized for performance.
Responsibilities
- Manage and execute website content across multiple Bras N Things websites, ensuring campaigns, promotions, and seasonal updates are delivered accurately and on time.
- Coordinate the implementation of online content, briefing creative assets and collaborating with internal teams to bring campaigns to life.
- Schedule and maintain homepage content, promotional banners, category pages, and loyalty messaging to deliver an exceptional customer experience.
- Monitor website performance, analyze customer behavior and campaign results, and provide insights to improve conversion and engagement.
- Partner with Marketing, Digital, UX, IT, and Customer Engagement teams to deliver seamless online experiences and business initiatives.
- Support website enhancements, testing, and continuous improvement processes while staying up-to-date with ecommerce trends and best practices.
- Contribute to cross-functional projects and help identify new opportunities to optimize content and improve the online customer journey.
Requirements
- Previous experience in an ecommerce, digital content, or online merchandising role.
- Strong organizational skills with the ability to manage multiple campaigns and priorities in a fast-paced environment.
- A customer-first mindset with a passion for creating engaging online experiences.
- Excellent communication and stakeholder management skills, with the ability to collaborate across multiple teams.
- High attention to detail, strong analytical skills, and confidence using data to inform decisions.
Skills
- Ecommerce platforms such as Magento (or similar)
- Google Analytics
- Content management systems
- Figma (highly regarded)
- Monday.com (highly regarded)
- HTML/CSS (highly regarded)
Location
- Pyrmont, Sydney
Work Type
- Hybrid Working
- Full-time
Benefits
- Hybrid and flexible working arrangements
- Ongoing learning and development opportunities
- Generous staff discounts across our iconic portfolio of brands
- Health and wellbeing initiatives
- A supportive and inclusive culture where your ideas are valued
- The opportunity to help shape the online experience for one of Australia's leading retail brands
About the Company
- At Hanes Brands Australasia, we're home to some of Australia's most iconic brands, including Bras N Things, Bonds, Sheridan and Berlei.
- At Bras N Things, we're passionate about empowering women to feel confident and comfortable being themselves, and our Online team plays a vital role in bringing that experience to life for customers every day.
