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About the Role

Rocket Pay is Coupang's next-generation payments platform, designed to extend Coupang's trusted payment experience beyond its ecosystem and into customers' everyday lives. This senior analytics leadership role is responsible for building and scaling the analytics function, partnering closely with Product, Engineering, and business leadership to drive data-informed decision making. The leader will oversee a small but high-impact team spanning analytics and data infrastructure capabilities, while establishing the foundations for future growth.

Responsibilities

Define and execute the analytics strategy and roadmap for Rocket Pay to support business growth and operational excellence.
Build and scale analytics, reporting, and measurement capabilities that enable leaders to make data-driven decisions.
Partner with Product, Engineering, and business stakeholders to identify opportunities, solve business problems, and prioritize high-impact initiatives.
Develop measurement frameworks and success metrics to evaluate product, customer, and commercial performance.
Lead experimentation programs by designing tests, evaluating outcomes, and translating results into business actions.
Evaluate machine learning models and analytical solutions by defining performance metrics and measuring business impact.
Translate ambiguous business questions into structured analyses and actionable recommendations.
Influence senior executives through effective analytical storytelling and strategic insight generation.
Build, coach, and develop a high-performing team across analytics and data infrastructure capabilities.
Drive scalable processes, automation, and operational efficiencies across the analytics function.

Requirements

10+ years of experience in analytics, data science, decision science, business intelligence, or related quantitative fields
Experience designing and scaling measurement frameworks in complex, data-rich environments
Experience evaluating machine learning models, experimentation programs, and performance measurement frameworks
Experience partnering directly with executive leadership and influencing senior stakeholders through analytical insights
Experience translating ambiguous business challenges into structured analytical approaches and recommendations
Experience defining analytics strategy, roadmaps, and prioritization frameworks across multiple stakeholders
Strong SQL and Python proficiency
Strong knowledge of experimentation design, causal inference, and statistical analysis
Experience leading and developing analytics, data science, and/or data engineering teams
Experience building scalable reporting, measurement, and insight-generation capabilities
Experience in fintech, payments, e-commerce, marketplace, or high-growth technology companies
Experience building analytics organizations in rapidly scaling businesses
Experience influencing product strategy and business direction through data-driven insights
Experience partnering closely with Product and Engineering organizations

Skills

SQL
Python
Experimentation design
Causal inference
Statistical analysis

Experience Level

Senior

Education Level

Advanced degree in Statistics, Economics, Computer Science, Engineering, Mathematics, or a related quantitative discipline

About the Company

Rocket Pay is Coupang's next-generation payments platform, designed to extend Coupang's trusted payment experience beyond its ecosystem and into customers' everyday lives.
Built on the scale, operational excellence, and customer obsession that have defined Coupang, Rocket Pay is expanding payment capabilities across online and offline merchant experiences while helping shape the future of fintech within the broader Coupang ecosystem.
The team is focused on delivering innovative payment solutions that make transactions faster, simpler, and more seamless for customers and merchants alike.
As Rocket Pay continues to scale, employees have the opportunity to work at the intersection of technology, data, commerce, and financial services while helping build one of Korea's most ambitious fintech platforms.
At Coupang Pay, we value: Wow the Customer, Dive Deep, Move with Urgency.
If you’re looking for an environment where you can work autonomously, take ownership, and grow continuously, join us on Coupang Pay’s journey.

Equal Opportunity

Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.